Customer Service Information Technology

DARICK L. BROWN JR.

*** **** ****** ***** ****, WASHINGTON DC 20019-2601

202-***-**** * ******.*******@*****.***

SUMMARY STATEMENT

IT PROFESSIONAL WITH A RANGE OF SKILLS INCLUDING COMPUTER FORENSICS, FILE AND SYSTEM RECOVERY, MOBILE

DEVICE ANALYSIS, AND A COMMITMENT TO CUSTOMER SERVICE AND COMPANY CULTURE.

TECHNICAL SKILLS

SOFTWARE PROFICIENCIES: FORENSICS TOOLKIT 1.8.1 (FTK), ACCESS DATA 2.6.1, DAVORY,

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MOBILEEDIT FORENSICS 6.9, IEVIEWER, WINDOWS 2007, WINDOWS VISTA, WORD, EXCEL, VISIO,

POWERPOINT, VIRTUAL BOX (ORACLE), OXYGEN SUITE 2012, HELIX 2010, WIRESHARK,

OSFORENSICS, ANDROID, BLACKBERRY, PASSWORD CRACKER, FEDORA

HARDWARE PROFICIENCIES: FLASH DRIVES, SMART PHONES(HTC & BLACKBERRY), ANDROID TABLETS,

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DESKTOPS, SATA DRIVE DUPLICATORS

OPERATING SYSTEMS: LINUX, UNIX, UBUNTU, MICROSOFT OFFICE,

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NETWORKS: TCP/IP, CISCO Z800 ROUTERS, CISCO Z900 SWITCHING, SKILLED W/SUB-NETTING, DHCP,

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NAT, OSPF

SECURITY: ACTIVE DIRECTORY MONITORING, NETWORKING SECURITY, WINDOWS FILE SHARING

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EDUCATION

BACHELOR OF SCIENCE INFORMATION TECHNOLOGY: COMPUTER FORENSICS, DEGREE JUNE 10, 2013

WESTWOOD COLLEGE, ARLINGTON, VA

CUMULATIVE GPA: 3.29

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HONORS/AWARDS: DEAN’S LIST, PRESIDENTS LIST, HONORS CERTIFICATE

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RELATED SKILLS

ROUTING PROTOCOLS & CONCEPTS

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NETWORK ESSENTIALS

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COMPUTER FORENSICS

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LEGAL ASPECTS OF COMPUTER FORENSICS

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FORENSIC DIGITAL EVIDENCE HANDLING

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MANAGING MALICIOUS SOFTWARE

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MOBILE DEVICE ANALYSIS

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FORENSIC CAPSTONE

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MICROSOFT NETWORK OPERATING SYSTEMS

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LINUX OPERATING

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LINUX SYSTEMS ADMINISTRATION

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EMPLOYMENT HISTORY

STAGING TECH SEPTEMBER 14, 2013- NOVEMBER 15,2013

WORLD BANK, LANDOVER MD

IMAGING AND BITLOCKERING UP TO 40 PC’S, DESKTOPS, SMALL FORM FACTOR DESKTOPS, TINY DESKTOPS

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FROM FLASHDRIVE.

WIPING HARD DRIVES ON SOME DISPOSAL PC’S AND DESKTOPS TO REIMAGE THEM.

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WORKING IN A DIVERSE ENVIRONMENT GIVING A GREAT EFFORT OF TEAMWORK AND KEEPING THE WORK AREA

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WELL ORGANIZED.

SCANNING AND PACKAGING UP TO 240 USB DOCKS AND 100 S3 DOCKS A DAY.

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SCHEDULER JANUARY 26, 2014- APRIL 8, 2014

TEKSYSTEMS, CRYSTAL CITY VIRGINIA

SCHEDULING UP TO 70 USERS A DAY TO BE MIGRATED FROM WINDOWS XP TO WINDOWS 7.

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PROVIDE GREAT CUSTOMER SERVICE TO CLIENTS.

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WALKING AROUND TO VERIFY LOCATIONS AND ANSWER TECHNICAL QUESTIONS.

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TELECOMMUNICATION SKILLS

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