Customer Service Medical Assistant

Brandis Mcmillian

Chicago, IL

*************@*******.*** - 773-***-****

WORK EXPERIENCE

Mobile Phlebotomist

Health and Wellness - Morton Grove, IL - November 2013 to Present

Responsibilities

Venipunctures,weight,height,bp,calculate BMI,total body fat,waist,hip measurements.Centrifuge

specimens.Wellness screens for patients at on-site corporate events.

Accomplishments

Since joining this wellness team I have assisted in improving patient wait times.I am able to collect the specimen

in a very timely and efficient manner.

Skills Used

Venipuncture technique,medical assistant,customer service skills.

Floater

Quest Diagnostics - Chicago, IL - January 2007 to May 2012

Responsibilities

Certified inter-office and patient service center phlebotomist for multiple locations.Preformed venipunctures on

patients of all ages.Wellness screenings,throat cultures,blood cultures,urine drug screens.

Accomplishments

Displayed accurate phlebotomy skills,excellent customer service skills.Maintained good work relationship with

contracted physicians and staff.

Skills Used

Phlebotomy,customer service,medical terminology.

Medical Assistant / Phlebotomist

Chicago R.E.A.C.H - Chicago, IL - December 2005 to January 2007

Responsibilities

Assisted with clinical duties by performing venipunctures,ekg's,vitals as requested by physcian. Scheduled

program participants for any appointments not available on site.

Accomplishments

Maintained a professional friendly atmosphere for senior participants.Accurate venipuncture.Timely scheduling

of off site appointment's.

Skills Used

Phlebotomy,medical assistant,customer service.

Medical Assistant/Phlebotomist

Access Community Health Care - Chicago, IL - December 2002 to August 2005

Responsibilities

Venipunctures,vitals,ekg's,immunizations. Assist physician with in office procedures such as suture

removal,biopsy,gyne exams.

Accomplishments

Improved patient flow.Team player. Provided medical assistant and phlebotomy skills in a efficient manner.

Skills Used

Medical assistant,phlebotomy,customer service,organizational skills.

EDUCATION

Medical Assistant /Phlebotomist

Illinois School of Health Careers - Chicago, IL

2002 to 2012

ADDITIONAL INFORMATION

Phlebotomy Certification NCCT 2007

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