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Customer Service Project Management

Location:
San Antonio, TX
Posted:
August 09, 2014

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Resume:

Timothy Riley

*

**** ****** **. – San Antonio, Texas 78258

210-***-**** – *******.*****@*******.***

2

SUMMARY OF QUALIFICATIONS

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Network Management Network Security Programming

Project Management Statistics Wireless Networking

Asset Management IT Hardware Management Interpersonal Skills

Database Development Database Management Presentation Skills

Security Clearance Technical Skills (listed below) Problem Solving Skills

Bachelor of Science Degree in Computer Science

Distinguished Intern (Award/Trip) – Lockheed Martin

TECHNICAL SKILLS

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Operating Microsoft (desktop/server), Linux, FreeBSD

Systems

Languages Python, C, C++, Java, Bash scripting

Virtualization VMWare, QEMU, Virtualbox

Miscellaneous Git, Active Directory, SQL, Wireshark, Microsoft Office, others

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EXPERIENCE

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Lockheed Martin Corp. summers 2006 – 2009

San Antonio, TX

Intern for 4 summers – worked with different groups and had different responsibilities (including

Asset Management, LAN/PC, Network Administration and Project Management. Some

highlights…

• Coordinated Requirement Development, Developed Project Management Tool and Built

Database (for tracking of new and on-going projects)

• Assisted in Project Management (Plan Development), Administration and Hardware

Move/Setup of Server Room (relocation and cabling of existing and new hardware,

hardware/server/switch configuration, network design, developed procedure for network

startup and potential trouble shooting, etc)

• Wireless Network Installation, Setup and Administration

• Wireless Intrusion Detection System Setup and Administration

• Deployment/Introduction of Smart Card Readers (single sign-on), Administration and User

Instruction/Education

• Desktop Support (Microsoft, including troubleshooting of Outlook/Exchange issues, WSUS,

and hardware outages)

• User Education Development/Delivery and Tutoring

• Had a Government Security Clearance

Retail/Service Jobs (examples include) 2004 – 2006

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• Opened/closed Store – trusted to run stores alone

• Customer Service – managed Counter and Register

• Inventory, cleaning

EDUCATION

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Texas Tech University, Lubbock, TX

Bachelor of Science in Computer Science (Whitacre College of Engineering) (August 2012)

Minor in Mathematics



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