Customer Service High School
Resume:
Johanna Espinoza
San Antonio, TX 78237
******************@*****.***
Objective
Seeking a position in an office oriented environment where I can develop my education.
Profile
A young and dedicated professional with a combined three year experience in customer service
and cashier. I am very detailed oriented and have excellent money-handling skills. I am flexible
and able to multitask in any environment; I learn quickly and work well with others. I am ready
to work and looking for an opportunity where I can expand my skills.
Skills Summary
Etiquette phone skills
Excellent customer service
Bilingual (English and Spanish)
Microsoft word
Microsoft excel
Microsoft power point
Inventory
Employment History
Clothes Max INC.
956 South General Mc. Mullen
San Antonio, TX 78237
Dec 2009- June 2012
Job Responsibilities
Cashier/Cash handling
Open/Close register
o
Petty cash
o
Deposits (Safety box)
o
Exchanges
o
Customer Service
Assist customers with product selection
o
Resolved customer complains
o
Recommend merchandise
o
Greet customers in a cordially manner and determine their needs and
o
wants
Daily Reports
Setup store displays
Managed shelved stocking
Inspected clothes for quantity and quality
Setting Alarms
Opening/Closing store
Daily cash data entry
Tagging and censoring clothes
Retail Inventory
Invoices
Education
San Antonio college
Associate Degree/ Business Administration
John F. Kennedy High school
High School Diploma
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