Customer Service Assistant
Resume:
DONNA M. PASTORE
Springfield, MA 01109
Objective
To obtain a career oriented position in the housekeeping division.
Relevant Experience
Assistant Manager 09/95-11/99 & 7/02-
12/05
Adams & Adams Building Services Enfield, CT
Supervised a cleaning crew of twenty. Delegated cleaning tasks to
obtain a goal of cleaning 23 floors per night. Cleaning tasks
performed included: dusting, wet-wiping, floors, walls, glass, brass,
countertops, rugs, desktops, picture frames, shower stalls, and
stainless steel. Extensively cleaned bathrooms, emptying waste
baskets plus complete vacuuming.
Janitorial Services Expert 06/00-04/02
Ridgeco Janitor Service Springfield, MA
Cleaning tasks performed in a team-oriented environment. Including:
vacuuming of carpets, emptying wastebaskets, and dusting in the
offices without disturbing equipment and supplies.
Keystone Woods Assistant Living 7/2006-To Present
Springfield, MA
Cleaning of the building and common area on the floors and cleaning
apartments, cleaning kitchens, dusting, changing sheets, cleaning of
the bathrooms, showers, floors and vacuuming of the carpets and
baseboards and cleaning of doors also changing of trash, hallways,
cleaning of walls and dusting of pictures, cleaning of hand rails and
vacuum of them.
Volunteer Activities
Help with a 94 year old elderly woman in the neighborhood multiple
times weekly while neighbor is running errands. Facilitate trips to
the restroom, retrieve beverages or snacks when needed, and enjoy
conversations about the "olden days".
Awards and Honors
1998 - Award of Excellency Adams & Adams Building
Services
Awarded for outstanding cleaning performance
2002 - Janitor of the Month Award Ridgeco Janitor Service
Awarded for cleaning with excellent customer service
2006/2011 - 5 Years of Service Keystone Woods
Assistant Living
References Available Upon Request
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