Customer Service Representative
Resume:
Arielle Brea
Rodeo CA *****
Phone: 570-***-****
E-mail: **********@***.***
Objective
Seek Beauty Advisor Position.
Summary
Highly qualified, problem solving and results driven professional.
Summary of Qualifications
.Dynamic makeup artistry skills, 6 years of experience.
.Excel in listening to customer needs, articulating product benefits and
creating solutions that provide value to the customer.
* An ability to multi-task and manage several projects at once in an
industry where time is of the essence.
* Proven ability to overcome obstacles and consistently strive to improve
skills and achieve daily goals.
* Great communication skills addressing clients concerns and needs.
* Excellent time management skill in able to work accurately.
Professional Qualifications
September 2009 - July 2010, Customer Service Representative, Sundance
Vacations.
. Respond to telephone inquiries, providing quality service to customers
and associates inquiring about timeshares and wholesale vacation
packages
. Listen attentively to caller needs to ensure a positive customer
experience.
. Recommended solutions within customer budgets and proactively followed
up with all leads.
. Refined planning and organizational skills that balance deadlines,
daily goals and responsibilities in a timely and professional manner.
Professional Qualifications
April 2011 - June 2012, Lanc me Beauty Advisor, Macy's Inc.
* Maintained extensive client list via phone, product replenishment,
professional artistry, new product demonstration, special offers, on site
recruiting and one on one client consultations.
* Able to achieve and surpass established sales goals during special make
up events including pre-sale.
* Organized special in-store events such as, Smokey Eye Workshop, Mascara
in a Box, and Lipstick event "The Perfect Pout".
* Knowledgeable in both makeup artistry and skin care to provide clients
with the most current recommendations and consultations.
* Ability to organize and control job responsibilities and productivity
related to work flow.
* Maintained awareness of health and safety issues.
Professional Qualifications
June 2012 - February 2013, Inglot Makeup Artistry, Macys Inc.
o Building relationships with customers and boosting sales.
o Create unique looks that meet individual styles and exceeding
expectations.
o Consulted clients on problem areas and applied makeup to cover up
burn, scars, imperfections, etc..
o Able to multi-task with multiple projects at one time with deadlines.
o Maintained client list over the phone and answered and helped
inquires.
Professional Qualifications
September 2013 - February 2014, Sephora Beauty Advisor
(Holiday) Jc Penneys.
o Greeting and assisting clients as they walk through the black
tile.
o Signing up all clients for Beauty Insider and setting up clients
for upcoming events and appointments.
o Selling multiple products to each client's specific needs and
building up their basket.
o Demonstrating unique makeup looks to each client's different
needs.
My Resume
Professional Qualifications
February 2012 - Present, Freelance Makeup Artistry
Pure Lavi Salon
* Exclusive makeup artist for special events.
* Met with clients, developed desired look for their special event.
* Coordinated with clients hairstylists to create cohesive design.
* Provide clients with premium makeup lines such as; Lanc me, Inglot, NARS,
Smashbox, TwoFaced, Philosophy, MAC, Dior, CHANEL, Derma blend.. Etc.
Professional References
Tanya Viohl, Lanc me Counter Manager, Macys, 631-***-****
David Foust, Sales Manager, Cosmetics and Fragrances, Macys, 570-***-****
ext. 1477
Adrienne Gauchi, Sales Manager, Accessories, Macys, 570-***-**** ext. 1479
Arielle Brea
Contact this candidate