Manager Engineer
Resume:
Jimmy P. Bantigue
Jacksonville Florida 32216
***********@*****.***
Certification/Training:
. Certifications: MCSA 2003, MCSE 2003, MCP+I, MCDBA 2000, MS Windows
2008 R2 courses, CompTIA Certified Trainer, Six Sigma, System Network
Support on Network Infrastructure, and Computer Systems Operator.
. Trainings and Experiences: Microsoft Windows 2003/2008 AD, DNS, DHCP,
WINS, VPN, Terminal Services, Print servers, Exchange 2003/2007, IIS
6.0/7.x, SharePoint Services, ASP.NET, XML, HTML, MS Office 2003-2012,
MS Project, MS Visio, Adobe Connect Web Conferencing, Great Plains,
Citrix, RRAS, VPN, SMS 2.0, MS SQL 2000/2005/2008, Oracle 8i PL/SQL,
QUBE ERP, HP and Sun Solaris Unix, Linux, QNX, VxWorks, BackupExec
9.0/10.0/2010, Symantec AV 9.0, TrendMicro AV, VMWare vSphere 4.0/5.0,
Norton Ghost 9/10, Dell KACE 1000/2000, Repliweb, F5 BigIP, LTM, GTM,
Siteminder, firewalls, routers, wireless routers, switches, servers,
blade servers, SAN, and NAS.
. Currently completed courses and pursuing certifications in MSCA 2008,
VMWare vSphere ESXi 5.0, and Project Management Professional (PMP).
Qualification:
. More than 20 years of information technology experience and
discipline: IT Consultant, Systems Administration, Database
Administration, Application Support Engineer, Information Systems
Manager, Business Analyst, and Project Manager.
. Experienced and confident IT professional, leader, manager, trainer,
mentor, and communicator with well-developed presentation and
training.
. Experienced technical architect, engineer, implementer, project
manager, and manager of systems and network infrastructure at
enterprise level.
. Strategically deployed systems at enterprise level to support business
growth with emphasis on security.
. Established productive relationships with customers and staffs at all
levels.
Experience/History:
Advanced Disposal Services, Jacksonville, FL, 4/14 - 7/14
Application Admin and Consultant
Summary: Managed, maintained, and troubleshot applications at enterprise-
level. Worked closely with vendors and users at all levels concerning
system issues, updates, and upgrades. Managed several projects to setup
and configure tiered environments for development and testing on managed
applications related to comprehensive routing, scheduling, billing,
collection and sales management tools. Worked on applications running on
Windows 2008 and 2012 with SQL 2008. Accessed systems via Citrix, Remote
Desktops Manager, and VMWare vSphere Client 5.0.
Bank of America, Jacksonville, FL, 11/11-3/14
Windows IIS Engineer, Consultant, and Analyst
Summary: Consulted, managed, and configured enterprise-level Windows
IIS servers accessed by customers internationally that involves
working with IT professionals worldwide. Worked closely with project
managers, line of business, and web developers to upgrade, configure,
and promote web applications. Support web applications within
commercial, business, premier, client development, small business,
dealer financial services, commercial real estate, private lending,
and special assets group. Participated in projects that involved
migrating and upgrading enterprise level web applications at data
centers nationwide.
. Engineered and supported activities such as design and
implementation of Windows-based web applications on Windows
2003/2008 with AD security groups and services accounts.
. Configured, deployed, and managed IIS web servers and Windows
application servers utilizing VB scripts, Powershell, and
Repliweb
. Managed a Web Server environments that includes IIS farms in a
cloud based virtual environment
. Designed and integrated complex 3-tier fault tolerant
application environments
. Designed, built, implemented, and enhanced IIS systems to
advance business goals
. Minimized single points of failure and ensured application
supportability in enterprise data centers
. Documented build procedures and creating application specific
support guides
. Worked closely with project teams and customers to integrate
business applications on supported infrastructures and provide
ongoing support and maintenance throughout the application
lifecycle
. Worked with customers on business continuity planning and
participated in fail-over exercises
. Participated in on-call rotation requiring after hours and
weekend availability
Diversified Clinical Services, Jacksonville, FL, 11/06-06/11
Information Systems Manager
Summary: Provided consultative support and technical leadership
planning and direction in regards to infrastructure, security,
eBusiness, and disaster recovery, business continuity vision at an
enterprise level. Implemented the latest proven information
technology; ensuring support in line with the company's missions,
objectives, goals, strategies, and growth, while being budget
conscious. Utilized technology to improve and streamline business
processes.
. Planned, managed, and coordinated projects and solutions with
customers and staff at all levels company-wide including
preferred vendors.
. Managed, and trained 1 systems administrator, 2 LAN support, and
2 helpdesk personnel
. Architect, implemented, and managed VMWARE vSphere systems 4.0
in a SAN environment with 3 clustered host servers and SAN
storage with 35 plus virtual machines. Upgraded and migrated
systems to a secured data center seamlessly
. Architected, implemented, and managed Windows 2003 domain with
Great Plains Accounting system, Windows 2008 servers, AD, DNS,
DHCP, IIS, VPN, Terminal Services, Print servers, SQL 2005/2010,
Exchange 2007, MOSS 2007/2010Dell KACE 1000/2000, and Adobe
Connect Web Conferencing
. Participated and supported over 2 million dollar IT budget,
which includes hosting facility, Microsoft Enterprise Agreement,
procurement and renewal on support/warranty of 3rd party
hardware/software/ services, procurement of networked
infrastructure systems' hardware/ software, procurement of end-
user laptops/desktops/related peripherals company-wide.
. Supported over 325-plus centers and over 2,000 users
Winn-Dixie Store Inc., Jacksonville FL, 05/06-11/06
Network Systems Analyst (Contractor)
Summary: Primary web administrator and responsible in managing all
internal and external web related servers, and web applications
including DHTML, classic ASP, ASP.NET, WebTrends 7 web analyzer, and
several SharePoint Service 2003
. Worked with the different developer and application groups to
troubleshoot issues with OS, applications, and databases.
. Administrator to MS Exchange 2003 email system
. Updated and created documents on assigned application systems
Harris Manufacturing Inc., FL, 11/04-2/06
Database Administrator and Systems Administrator
Summary: Administered and managed QUBE ERP database system, MS Exchange
2003 and Windows 2003; AD, WINS, DNS, DHCP, IIS, Terminal Service, RRAS,
VPN, Print server, File server, firewalls, wireless routers, and Veritas
BackupExec 10.0
. Monitored and applied system updates and patches on OS, e-mail, anti-
virus, other software, hardware and backups from server to desktops
. Setup and configured new data center, communication lines, and network
infrastructure in new location
. Migrated the company's data center and users' computers to a new
facility seamlessly
. Redesigned/Migrated/Upgraded network infrastructure: MS Exchange 2000
to 2003, Windows 2000 to 2003; AD, WINS, DNS, DHCP, IIS, RRAS, VPN,
Terminal Service, Print server, File server, and BackupExec 9.0 to10.0
. Setup, configured and maintained Firewalls and wireless routers
. Managed desktops, software, printers, scanners and network
connectivity
. Setup a contingency systems for business continuity and disaster
recovery, tested new data center systems configuration, and tested and
validated new hardware and software prior to deployment
. Created, Maintained, and troubleshoot MS ACCESS database used to track
warranty issues on lighting fixtures for entire SAM's and Wal-Mart
projects
. Created and revised documentations for hardware and software
installation/maintenance
Air Force Reserve, 55th Combat Communication Squadron, Warner Robins,
GA, 09/03- 11/06
Non-Commissioned Officer in Charge, System Administrator, and Trainer
. Directly manage 10 IT personnel
. Responsible for deployment systems and related equipment
. Technical trainer and managed training record
. Managed and updated personnel security clearance
Air Force Reserve HQ, Network Operation Security Center (NOSC), Warner
Robins, GA, 8/04-9/04
Systems Administrator (Activated Reservist)
. Administered and monitored 100+ servers with 37,000 users in a WAN
configuration.
. Monitored network system performance, and troubleshoot connectivity
issues.
. Setup individual training records and requirements for NOSC personnel
Randstad (Contract), FL, 2/04-6/04
Systems Administrator
. Managed and maintained 41 Windows NT, 2000 servers in SAN
configuration
. Troubleshot Exchange 2000 cluster servers database issues
. Monitored and managed server patches, security updates, anti-virus
updates, e-mail, and system resource utilization
. Created documentations and coordinated change management for
preventive maintenance, installations, upgrades, and changes to
hardware/software configurations
ModisIT (Contract), FL, 11/03-1/04
Network Consultant
. Fixed various issues on network infrastructure from desktops to
servers
. Installed, optimized, and troubleshot networked computers related
software and hardware
Acterna Corporation, FL, 7/00-2/03
Application Support Engineer and Project Leader/Coordinator
. Direct liaison to development engineers, field service engineers,
marketing, account managers, and customers. Created an internal
website that provided the different departments of the daily project
status, progress, historical and pertinent information to accomplish
overall project.
. Directly involved in the installation projects and responsible for
completeness. Coordinated and facilitated the activities at customer
sites internationally in all aspects of the implementation of
communication antenna television (CATV) monitoring systems.
. Created technical documentations and provided technical support,
consultation, and training to Field Service Engineers, Product
Engineers, Account Managers, Sales/Marketing department and external
customers.
. Provisioned Hybrid Fiber Coaxial CATV network plant monitoring systems
remotely and at customers' sites, which involves correcting network
faults in CATV and Local Area Network
. Installed and troubleshoot workstation and servers running Windows
98/NT/XP/2000, Sun Solaris 2.6/7/8, QNX, VxWorks, and Oracle 7/8i.
United States Air Force, Andersen AFB, Guam, 3/95-7/00
Network Systems Administrator/Analyst
. Installed, upgraded, and administered Metropolitan Area Network (MAN)
systems with approximately 2,300 users. The MAN consisted of 16
Novell systems, 15 MS NT servers, 5 Exchange servers, SMS, DNS, DHCP,
WINS, IIS, RADIUS RAS dial-up, CD servers, HP Unix, over 100 print
servers, and Autoloader back-up system using Backup Exec.
. Managed and trained systems administrators and helpdesk personnel at
the base level. Created business continuity files and folders
. Primary point of contact as systems analyst and consultant base wide,
and provided hardware/software solution to organization and mission
requirements with emphasis on Network Security.
. Manager and primary webmaster to the organizational Intranet and
Internet servers.
. Conducted basic web training to new squadron webmaster and provided
consultation base wide.
. Migrated systems to new secured data center with minimum downtime.
. Primary key player in planning and implementing the migrations from
Novell/MS Mail to Windows NT/Exchange with secure remote web e-mail
access
United States Air Force, Eglin AFB, FL 10/92-3/95
Computer Communication Systems Technician
. Installed, troubleshot, and upgraded standard based level system of
over 3,000 users from Eglin AFB and Hulbert Field AFB
. Installed network cables, troubleshot communication lines, terminals,
and related network infrastructure communication equipment base-wide.
Education:
. Bachelor of Science in Management - University of Phoenix, 2012
. Associates in Applied Science in Information Systems Technology -
Community College of the Air Force, 1996
. Associates in Applied Science in Construction Technology - Community
College of the Air Force, 1994
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