Project Customer Service

T. Dingle

315-***-**** mobil - 703-***-**** home

***** ***** ***. ********** ** 22191

********@*****.***

SENIOR PUBLIC AFFAIRS / COMMUNICATION MANAGER

SUMMARY OF QUALIFICATIONS

Highly skilled and trained professional with over 10 years experience in

public and media relations. Significant experience in the development and

implementation of Strategic Communications Plans; Creative Media Campaigns;

Strategic Partnerships; and Releases and Oral Communications. Proficient

in Public Relations Training and Special Events Coordination.

AREAS OF EXPERTISE

Bike/ped initiatives Media Training Speech Writing

Confidential File TDM

Management

Corporate Presentations Press Releases Time and Project Management

Crisis Communications Promotions Web Casting

Marketing/Public Strategic Web design (architectural

Relations Partnerships aspect) and maintenance

Civil Rights Compliance Microsoft programs

Public Speaking

PROFESSIONAL BENCHMARKS

Public Outreach

Planned and implemented campaigns, including public hearings in support of

the Virginia I-495 Express lanes and the I-95 Express Lanes Project. Raised

public awareness and acceptance of the project of both individuals and

contractors from the initial public rollout.

Increased media coverage by 37% through the institution of a media

relations program, which included serving as media contact; pitching

stories to local and national media, including online services; writing

press releases; and developing media materials such as fact sheets and

press kits.

Compliance Oversight

Monitored and managed more than $25 Billion in construction and operation

projects achieving nearly 30% in overall certified firm participation and

assisted in awarding more than $12 Billion to the small, minority, and

women -owned business community. Established and managed certified business

programs for various public and private sector projects ranging in size

from several million to multi-billion dollars.

Developed/implemented more than fifty contracting and employment compliance

programs, including budget analysis and cost controls. Also responsible for

investigation and mitigation of compliance and contractor payment issues.

Team Building and Business Development

Created and implemented a procurement outreach and training program to

fully inform and advise contractors and other affected stakeholders of a

Project's contracting and employment goals and opportunities. Trainings

included a review of appropriate outreach protocols and the project's

federal, state, and local mandates/ agreements.

Working with various primes, established four (project specific) DBE

Training Programs for Signage; General Contracting; and IT Services. In

addition to providing "hands on" training, a minimum of 25% of the contract

work was being performed by the DBE subcontractor.

PROFESSIONAL EXPERIENCE

March 2008- Present VDOT/Travesky & Associates, Ltd.

Fairfax, VA

PUBLIC AFFAIRS MANAGER: Responsible for Public Involvement regarding I-95

Express Lanes and the handling of all comments, and databases related to

the project. Effectively managing needs as a liaison for VDOT between

community member, elected officials, media, other stakeholders and the

project construction/operations team. This is nearly a 1 billion dollar

project that will increase capacity on VA's most congested highway.

Responsible for keeping the public informed and traffic moving during

construction. Outreach is focused on helping commuters get to work, and

maneuver around construction zones efficiently and safely. Other tasks in

this role include:

. Public relations/outreach manager

. Assist in the development and implementations of transit demand

management solutions

. Manage Bike/ped initiatives and related activities-participate in bike

to work day

. Point of contact for stakeholders and public inquiries

. Communication specialist

. Event planning including Public meetings, Hearings and internal

partnership conferences

. Copywriting/editing

. Design press releases, postcards, fact sheets, websites, brochures,

and power point presentations

PROJECT MANAGEMENT: Assist the Travesky team with outreach, and the public

relations portion of the VDOT Express Lanes project that put Express lanes

on I-495 in Virginia. This includes preparation and planning for design

public hearings, creating press releases, postcards, as well as attending

the meetings. Task included playing a significant role in handling all

public comments from the public hearings by collecting and logging all

comments, creating a database, organizing the responses and creating a

final report that was distributed to local officials as well as posted on

line for the public to view. Continue to handle all general public

inquiries that come in. Assist the Travesky team as PR consultant on other

VDOT projects such as the Route 81 truck climbing lane, and the 460

corridor project. Other major clients include MWAA, and WMATA.

BUSINESS OUTREACH/ PROJECT OVERSIGHT: Provide hands-on expertise and

assistance to businesses seeking to become certified as DBE or SWaM (Small,

Women- and Minority-owned) companies, offering guidance and support during

the certification application process; Coordinated Networking Outreach

Sessions and Presentational Seminars to the DBE and SWaM, business

organizations and the community at-large, advising them of opportunities to

obtain contracts, employment, and provided support services on the Virginia

MegaProjects. Assisted firms with capacity building in an effort to ensure

the availability of DBE and SWaM vendors to all Mega Projects prime

contractors. Planned and coordinated DBE training seminars and workshops

that related to contract work on the Mega Projects. Participated in the

logistical planning for the annual VDOT career fair.

March 2007- March 2008 L. S. Caldwell & Associates, Inc.

Washington, DC

CONTRACT and EMPLOYMENT COMPLIANCE/OVERSIGHT: Responsible for providing

consulting, project management expertise and procurement outreach for

several projects within the DC metropolitan area. Monitored more than 30

First Source Agreement (FSA) Projects, working closely with the DC

Department of Employment Services (DOES) to ensure the District residents

were aware of the employment opportunities associated with the given

projects. Tracked all cost associated with the project; prepared press

releases for projects; conducted public outreach sessions for affected

stakeholders; conducted owner monthly meetings; subcontract buyouts;

conducting scope reviews. Areas of specialization included economic

development; compliance; public outreach; marketing and procurement

services; and workforce development.

BUSINESS OUTREACH/ PROJECT OVERSIGHT: Provided consulting and project

management expertise in contracting, employment/training, compliance and

project monitoring for the $5.5B Metropolitan Washington Airports Authority

Dulles Airport Capital Improvement Project. Assisted in the development of

various workshops and resources to support estimating, bidding, joint

ventures, financing and other supportive services assistance DBEs would

need to be prepared to competitively bid on contract opportunities on the

Project. Prepared and submitted federal and state monthly/quarterly/annual

reports as required.

February 2007- March 2007 1031 Equity Participation (Company No

longer In Operation)

Vice President of Public Relations

. Assisted with overall company operations that promoted equity

participation and helped minorities find affordable housing

. Key support person for Executive Vice President for TV commercials and

web development

. Attended and contributed to meetings with company consultant to help

determine company goals prepare mission statement

. Responsible for communications with TV stations about commercial ideas

. Developed and implemented new sale tactics for field representatives

. Acquired media contacts and developed relationships through various forms

of media outlets

January 2006- February 2007 American Writers and Artist Inc. (AWAI)

Travel Division

Project Manager

. Liaison between Marketing Director and graphic artist to develop ads

. Web maintenance/development

. Sales

. Data base specialist

. Copywriting (letters and promos)

. Event planning for Paris, Colorado Springs, Denver, San Antonio and

Bahamas conferences

. Project management for re-write of a photo course; one of the companies

major products

. Graphic design

EDUCATION

University at Buffalo, Buffalo, NY

M.A. Informatics (Communications and IT) 2003

University at Buffalo, Buffalo, NY

B.A. Communications (Marketing, Advertising and PR Focus) 2002

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