Michelle Freeman
Cell: 484-***-**** :
**********@*****.***
Career Overview
Well-qualified and
Articulate Certified
Professional Coder
looking for a challenging
and rewarding career
using my knowledge and
resources acquired
through my 10 years of
experience and
education. Very
ambitious and always
striving to better myself.
As a quality-focused
professional I have
achieved many career
goals. I consider myself
an asset to any
corporation willing to give
me the opportunity to
prove myself.
Skill Highlights
wledge • Meets/exceeds goals
• Cerner software knowledge • Self-starter
• HIPAA compliance • Attention to detail
• Microsoft Office skills • Computer Proficiency
• Physician billing • Organizational Skills
0• Current
Procedural
Terminology
(CPT)
0• Medical
terminology
Core Accomplishments
0• Certified
Professional
Coder through
AAPC.
0• Earn by
yearly
Continuin
g
Educatio
n Units
yearly by
attending
seminars,
education
al
sessions
offered
through
my
employer
as well as
audio
conferenc
es.
Professional Experience
Professional Fee
Abstractor
April 2008 to Current
A.I. DuPont Hospital for
Children/ Nemours –
Wilmington, Delaware
Responsible to abstract
inpatient charts for
physician based services.
Currently specializing in but
not limited to
Hematology/Oncology
Services, General Pediatric
Services and Emergency
Medicine Services .
Abstracting the progress
notes written by the
attending physician and
assigning the appropriate
E/M codes based on their
documentation. Also,
abstracting any and all
procedures done by
physician, ex Lumbar
Punctures, Moderate
Sedation, Splints etc. This
facility is also a teaching
facility, so I am responsible
to understand the rules
when residents and
students document charts.
Maintain an open
relationship with the
physicians which consist of
sending emails informing
the physicians of any and
all missing documentation
that may have hindered
their billing or lowered their
level of service. Also,
participating in education
sessions, seminars and
audio conferences as well
as attending physician
meetings monthly.
Billing Coordinator/ CPC
February 2003 to March
2008
Rose Tree Medical –
Media, Pennsylvania
Responsible for all medical
coding and charge entry for
this eight doctors
practice.Various place of
service settings including:
Office, Hospital, Nursing
Home, Assisted Living,
Skilled Nursing and House
Calls . Knowledge of the
ICD-9 and CPT codes as
well as insurance company
policies and procedures.
Created and researched
reports for rejected claims
and A/R follow-up.
Generated monthly aging-
A/R reports for physicians.
Responsible for verifying
patient insurance eligibility,
depositing any and all
monies paid by the patients
as well as insurance
companies. Oversaw
accounts payable for the
physician fees to the
various nursing homes they
serviced. Physician
credentialing performed for
all new physicians hired.
Senior Accounts Receivable Representative
October 2001 to February 2003
Crozer Keystone Health System – Chester, Pennsylvania
Perform account follow-up on aged reports for specific physician offices. Specializing in all Insurances,i.e. Medicare,
PPO, HMO, Medicaid, Auto Insurance and Workers Compensation Insurance. Reviewing and correcting all itemized
bills for accuracy and appropriateness of charges base on CPT coding, ICD-9 coding and Third Party regulations and
requirements. Responsible for the training of new employees on their specific job. Available to answer and resolve job
related issues . Successful completion of new hire training manual. Processing insurance rejections in accordance with
billing policies, procedures and guidelines. Special Project work including charge entry, entering patient charges
correctly according to CPT and ICD-9 regulations. Participated on the Medic upgrade/testing team for our network.
Responsible for input and testing of the medic software system for upgrading purposes as well as HIPPA regulations.
Identify any accounts, which may require a write-off or referral to collection agencies, reporting any such accounts to
both the Patient Accounting Manager and the appropriate Practice Administrator. Customer Service calls, resolving
patient as well as insurance company billing issues. Investigation of all credit balances. Open and route incoming mail,
distributing correspondence and other material to departmental staff. Perform clerical duties such as answering
telephones, faxes and inter-office mail
Education
Delaware County Community College 2002
Media, PA, USA
Medical Coding and Billing
Coursework Complete
Completed course program for Medical Coding and Billing including Medical Terminology, Medical Coding and Billing
and Advanced Medical Coding and Billing courses. Received 4.0 GPA at course completion. These courses prepared
me for the CPC examination.
The Chubb Institute 1998
Springfield, PA, USA
Computer Technical Support
Certification/Diploma
Earned Certification/Diploma in Computer Technical Support Program. Excellent attendance and GPA while
working 40 hours a week.
Neumann College 1996
Aston, PA, USA
Nursing
Nursing Major. Earned two years worth of credits towards degree. Deans List.