Systems Administrator

Joseph A Seman

***** ******** ***** ** ***** 419-***-****

Spring, TX 77388 *****-*******@*****.***

WORK EXPERIENCE

Amazon customer service representative

• Receive telephone calls to provide customer assistance on orders, billing, and shipping 3/2014 - present

Tekmark Global Solutions LLC 8/2013 - 12/2013

Systems Engineer III

• Contracted out to JP Morgan Chase for an Active Directory refresh project

• Received assignments from the team leader/owner of the entire project

• Setup Dell iDrac6 & iDrac7 access controllers with proper credentials for Domain Controller promotions

• Utilizing Remedy ITSM Change management system all work is approved before being carried out

• Decommission Windows 2003 Domain Controllers following predetermined procedures

• Promote Windows 2008 R2 servers to become Domain Controllers following documented procedures

• Set up DNS logging to capture undocumented member servers pointing to decommissioned DC's

• Request/install certificates on new DC's where needed for load balancer

• Install various monitoring applications on a per need basis: Tideway, Intrust, SCOM

• Record all updates/changes in several SharePoint and Excel spread sheets

Enterprise Rent-A-Car 2/2012 - 8/2013

Driver

• Transport vehicles and customers from one location to another as required.

• I am a transplant from Ohio due to the bad economy.

• My wife died from cancer in October 2011. I took some time off to regroup from the move and the death.

• I thought I would be returning to Ohio but circumstances have changed and I am staying in Houston.

Sungard Availability Services

Systems Engineer II 5/2010 - 10/2011

• One of several members of a team that takes care of 18+ companies that house their servers in Sungard Data

centers all around the world.

• Monitor and work from a ticketing system to administer some 6000 Windows servers

• Many of these companies utilize various flavors of VMware from 2.5 through vSphere 4

Dana Holding Corporation 2/2006 – 2/2009

Systems Administrator II

• Lead responsibility for the VMware environment, recently migrated from ESX 2.5.x to Vi3.5 Infrastructure

utilizing vMigrator from Visioncore. A total of 26 Dell 2950 servers were utilized in this migration with

approximately 87 Virtual Machines running locally in this environment.

• Ran capacity planner against 250+ Windows servers to consolidate physical servers to save on electricity, and

server refresh costs.

• Configured DRS cluster, HA, Vmotion, LUN Discovery, Fiber Channel HBA to SAN connectivity (EMC

Clarion)

• Setup and configured Virtual Center 2.x using Microsoft SQL server 2005 – License server runs on same server

• Installed ESX 3.x using Vmware media – downloaded and burned from Vmware

• Created numerous VM’s using Converter Enterprise (P2V) both desktops and servers

• Create VM’s from OS media, clones, and templates (updated templates monthly)

• Managed all ESX host user accounts

• Remotely managed 35 Host Servers which house 203 Virtual Machines in 4 branch locations utilizing Virtual

Center 2.x.

• Patched all ESX servers using vCenter Update Manager default, and manually configured base-lines

• Created alarms as necessary per client requirements

• Documented necessary steps for Disaster Recovery (tested at Sungard Availability Services)

• Executing VM backups using Vizioncore vRanger Pro.

• Windows 2000 – 2003 administration – AD configuration – group policy, DNS, DHCP administration

• Continuing migration from Windows 2000 AD to Windows 2003

• Installed and configured SQL 7.x – 2005 in clustered and non-clustered configurations

• Setup maintenance routines for SQL databases – transaction log backups/truncation – database backups

• Responsible for security issues relating to our financial systems utilizing SysTrack 3.5.

• Backup administrator for Citrix Presentation Server 4.5

• Manage all remote printing using RPM Print Server for our Mexico operations.

• Manage setup and configuration of Symantec Antivirus server and settings for clients resulting in reduced

network bandwidth utilization, faster performance of web server applications, and shorter backup window.

APS Medical Billing – United Collection Bureau. 3/2000 – 2/ 2006

Senior Windows Systems Administrator

• Designed, deployed and administered the company’s first true multi-site network utilizing Windows NT 4.0 -

2003 Active Directory Domain consisting of Windows 98, XP clients, Exchange 5.5 - 2003.

• Designed, deployed and administered VMware virtualization project leveraging HP MSA1000 San technology,

ESX server 2.5.2 and VMware’s Virtual Center.

• Management and administration of all enterprise wide e-mail services via Exchange 5.5, and 2003.

• Development of e-mail policies and procedures for implementing mailbox management and storage controls

enterprise wide.

• Developed and administered the migration from Exchange 5.5 – 2003.

• Development lead in project plans for Enterprise Windows 2003/AD and Exchange 2003 upgrades and

implementations.

• Administration of over 34 enterprise wide servers and services for over 1000 users across 9 WAN branch facilities

utilizing NT4.0/2000/2003 Active Directory.

• Migrated NT 4.0 domain to Windows 2000 to Windows 2003 Active Directory using migration tools and policy

creation.

• Troubleshooting and administration of DNS, DHCP, and WINS.

• Installed and configured SQL 7.x – 2005

• Setup maintenance routines for SQL databases – transaction log backups/truncation – database backups

• Reduced helpdesk workload by introducing SPAM filtering, patch management and automatic AV software

updates.

• Creation of policies and security guidelines for administering network resources.

• Development of policies and procedures for management, backup storage of enterprise wide servers.

• Maintenance of Gateway, Server and desktop virus protection.

• Development of procedures for outbreak control and proactive maintenance.

• Support for Windows NT4.0/2000/03, Citrix servers, all clients, and supported applications.

• Secondary POC for Citrix end user support.

• Implementing and managing an enterprise wide patching application for servers and desktop via Big Fix Patch

Management service.

• Developing and managing an enterprise backup solution via Veritas BackupExec.

• Assistance with the support of all users at a managerial and desktop level utilizing Magic Help Desk, Dameware,

PcAnywhere and VNC desktop control software.

PsiCom Education Center 1/1999 – 3/2000

Windows MCSE instructor

In my role as a Windows MCSE instructor I was responsible for the following duties/tasks:

• Setup, Administration and maintenance of over 50 desktop workstations.

• Taught Windows NT 4.0 MCSE course work developed by Microsoft.

• Administered 3 Windows NT 4.0 servers.

• Managed DNS, WINS, and DHCP services for entire campus.

Criminal Justice Coordinating Council (CJCC) 3/1998 – 1/1999

Network Administrator

• Travel to Stryker regional prison, Lucas County Jail, and Toledo Courthouses to assist in all aspects of server and

desktop support.

• Setup, administration and maintenance of over 600 desktop workstations.

• Migrate workstations from Windows 3.11 to Windows 95.

• Setup printers and print services.

• Clone workstations via Norton Ghost.

Computer Programming Unlimited 1/1997 – 3/1998

Network Administrator

• Design, setup, and administer complex networks utilizing NT 4.0 server, Small Business Server and Windows

95/98 workstation software for numerous small to medium sized businesses.

• Visit same businesses on a regular schedule for maintenance, patching, updates, and upgrades.

• ISDN/Dial Up internet connectivity.

• Provided IMAP4, POP3, MAPI support, and email administration.

• Delivered project implementation proposals to multi-level customers via formal presentations.

Vanstar 2/1996 – 1/1997

Desktop/Workstation Technician

In my role as a Desktop/Workstation Technician I was responsible for:

• Outsourced to Owens Corning for hardware migration from Intel DX66 CPU to Intel Overdrive/Pentium CPU’s.

• Outsourced to Owens Corning for software migration from Windows 3.11 to NT 4.0 workstation on over 2000

Compaq desktops.

• Outsourced to Toledo Hospital for all aspects of Help Desk functions.

• Outsourced to Toledo Hospital for PC repairs.

CERTIFICATIONS - EDUCATION

• (MCSE) Microsoft Certified Systems Engineer

• (MCP) Microsoft Certified Professional

• (VCP-4) VMware Certified Professional on VMware vSphere 4

• (VCP-3) VMware Certified Professional on VMware Infrastructure 3

• VMware Infrastructure 3: Install and Configure V3.5 Certificate of Completion

• CompTIA A+ Certified Computer Technician

• Computer Repair – International Correspondence School – Certificate of Completion

• Rossford High School - Penta County Vocational - Graduate

PROFESSIONAL SUMMARY

• IT Professional with over 20 years of Systems Administration/Networking experience.

• VMware Infrastructure 3 implementations along with project management in an enterprise environment.

• Windows Active Directory infrastructures using Windows NT 4.0, 2000, 2003, 2008, server operating systems.

• Desktop operating systems include Windows 3.11, 95, 98, XP, Vista, Windows 7

• Proficient in the implementation of Active Directory, DNS, DHCP, and WINS.

• Strong experience in MS Exchange, SQL, Symantec Antivirus Corporate Edition, Symantec Backup Exec.

• Industry experience includes hospital services, manufacturing, collections, medical billing and military.

TECHNICAL SKILLS

• Operating Systems: Windows (95/98, NT, 2000, 2003, 2008, XP, Vista, 7) VMware ESX 2.x – 4.x

• Databases: MS Exchange, MS SQL Server

• Related Skills: Active Directory, DNS, DHCP, WINS, TCP/IP, VPN, (Cisco, 3Com, Dell Switches, Hubs,)

Symantec BackupExec 10.x, Symantec Antivirus Corporate Edition 10.x, MS Office, Group Policy, Symantec

Ghost/Drive Image, Kronos, Websense Internet Content filtering, VMware Infrastructure 3, vSphere 4, vCenter

HA, DRS, Converter/Consolidation, HP, Compaq, Dell hardware and diagnostic tools, HP MSA San technologies

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