Customer Service Representative
Resume:
Jessica Plemmons ************@*******.***
Louisville, KY 40272
Objectives
To obtain and secure a position within your company where I can incorporate and develop my work
ethics, knowledge, and skills for growth of the company and myself professionally.
Education
Spencerian College 2013 - 2014
Current Student
Iroquois High School 2004 - 2007
High School Diploma
Experience
NeuroRestortive
December 2011 – Current
Life Skills Trainer
• Assisting clients that have sustained mild to severe brain injuries with activities of daily livin g
(cooking, cleaning, bathing, etc.)
• Coaching clients on acceptable behaviors and appropriate social skill according to individual
protocols
• Administering medications and treatments and perform vital signs
Accent Marketing
November 2010 – November 2011
Customer Service Representative
• Answering telephones (customer service)
• Cable service repairs (troubleshooting equipment)
• Scheduling appointments
Amike's T ire and Trailer Repair
January 2010 – December 2011
Receptionist
• Maintaining a filing system
• Accounts receivable
• Maintaining financial records
Windsong Community Home
April 2008 – January 2010
Patient Aid 2
• Assisting clients with mild to severe mental retardation with activities of daily living (cooking,
c leaning, bathing, etc.)
• Transporting clients to activities and appointments
• Providing assistance with participation in community based activities
Skills
• Computer literate
• Proficient with Microsoft Office
• Types 45 wpm
• HIPPAA Certified
• Crisis Prevention certified
• CPR and first aid certified
Contact this candidate