Customer Service Representative

Joshua S. Smith-Johnson

***** *********** ********* **.

Houston, TX 77069

Phone: 832-***-****

Email: ************@*****.***

Career Overview

Dedicated worker with a one of a kind work ethic, and is always looking for new challenges in career opportunities in

hopes to better the company.

Core Strengths

• Active Listening Skills

• Excellent Communication Skills

• Fast Learner

• Courteous Demeanor

• Customer Service

• Strong Endurance in manual labor

Work Experience

Lowe’s Home Improvement

June 2013-Current Houston, Texas

Customer Service Representative

• Supplying customers with great service, as well as problem solving with a warm persona and frequent smiles.

Wendy’s

July 2012-December 2013 Houston, Texas

Sales Associate

• Ensured superior customer service by addressing customer concerns, demonstrating empathy, and resolving

problems on the spot. Answered customer questions regarding store merchandise, department information,

and pricing. Helped ring up customers at the register and assisted customers in person and via telephone.

Mr.C’s Lawn Service

June 2006-May 2012 Houston, Texas

Landscaping Architect

• Responsible for cutting, trimming and managing yards and landscapes. Displayed problem solving skills.

Also responsible for transporting work equipment to the work the stations.

Educational Background

2011-2013 Sam Houston State University

Huntsville, Texas United States

Mass Communication

Future B.A. in Mass Communication

Contact this candidate