Customer Service High School, Warehousing, Forklift operator

Matthew Rios

***** *. ****** *******

Surprise, Arizona 85379

Home 623-***-****

Work 623-***-****

Cell: 602-***-****

********@*****.***

Warehouse Worker / Stocker / Utilities Attendant/ Student

Profile

. Skilled warehouse worker and student offering 9 years experience of

maximizing productivity, working with teams, and maintaining a high

level of service to customers. Competent in multiple functions:

Receiving

Stocking

Shipping

Repair

Maintenance

Accomplishments

. Received Target Superstar Award for Outstanding Teamwork from GM of

T-588 Distribution Center in fall of 2006, Great Team Hero October 2010

Experience

Target Distribution Center, Phoenix, Arizona

Warehouse Worker, 2005 - Present

. Trained in 3 different departments:

Inbound

Automated and manual receiving of incoming freight

Distinguishing what and where the freight goes

Palletizing or stacking the freight into carts and staging it to be taken

to its destination by the Warehousing department

Outbound

Depal/Auto-Depal

Depalletization and processing of conveyable freight received from

Warehousing department manually and automatically

Sending freight up to the mezzanine to be sorted and diverted to designated

trailers in shipping wing

Trailer Loading

Maintaining sets of trailers flow of conveyable freight diverted from the

sorter as well as non-conveyable freight sorted by Non-Con Sorters

Non-Con Sort

Processing and distribution of non-conveyable freight onto designated

trailers' pallets in the shipping wing

Sorter/Mezzanine

Monitor freight, clear any jams on mezzanine

Communicate with rest of operational departments with any problems they

have with their lines

Correct any label-read problems

Reinstate all freight without labels

Consolidate damaged freight

Facility Operations

Utilities Attendant

Trash and waste disposal

Cardboard and shrink-wrap baling

Battery Changing

Preventive Maintenance on various pieces of equipment, currently studying

PLC and VLC systems

Certified on numerous pieces of equipment:

Stand Up Forklift

Pallet Rider

Tugger Truck

Handlebar Chariot

Battery Changer

. Possess the ability to problem solve in challenging situations such

as imbalance of freight, problems on the mezzanine and bad handoffs.

Asphalt & Concrete Concepts, Glendale, AZ

Grading Laborer, 2008-2010

Helped move earth and aided in dust control while getting sites to grade

for pavement

Operated backhoe, water truck as well as various other tools and

equipment.

Finish Line, Phoenix, Arizona

Backroom Associate, 2006 - 2007

. Receive shipments, maintain inventory, keep shoes and clothes in

backroom organized and presentable for the sales associates, and backup the

cashiers in busy spikes.

Product Consolidation

Online Order Shipment

Customer Service

Complete Skycap Services Inc., Phoenix, Arizona

Wheelchair Runner/ Skycap, 2001 - 2004

Provide customer service to clients arriving or departing needing

wheelchair assistance, directions, and baggage pickup and loading.

. Position helped with development of customer relations and service

at a young age.

. Strengthened ethics early on as it was for tips and was based off

how well I treated and provided for the clients.

. Taught importance of great service as a clientele was established

for me.

Education

H.S. Diploma, College Prep, 2005

Apollo High School, Glendale, Arizona

I participated in Marching Band on the drum line as a snare. Also was

a member of the ACE Plus program where Students took college courses at

Glendale Community College on the weekends and over the summer from

sophomore to senior year.

Associate, Applied Sciences, 2014

Glendale Community College, Glendale, Arizona

Enrolled in core classes and electives geared towards music, science,

technology, and art.

Skills

. Taken Courses in high school and college related to field of work:

BCA-101 (Business Computers) and CIS-105(Computer Information Systems)

which have helped sharpen my communication skills and knowledge of

computers and their components, DIY repairs and modifications to phones and

computers, bicycles, home theaters, etc.

Contact this candidate