Administrative Assistant

[pic]**-** Parsons Blvd . Jamaica, NY *****

917-***-**** . *************@*****.***

I'm an Administrative Professional with years of experience in managing

business relations, special projects, improving service standards and

department profitability. Furthermore I have problem resolution abilities,

and a high level of confidentiality to ensure efficient service. I have

been successful with meeting company standards, working with and motivating

co-workers to execute all daily tasks.

[pic]

Profile of Qualifications

. Top performer who makes decisions to reflect positively on business

productivity, corporate well-being, & client satisfaction.

. Excellent communicator who promotes workforce diversity and cohesively

interfaces with all levels of business representatives.

. Ambitious self-starter who plans, prioritizes, and manages multiple tasks

within fast-paced, deadline-driven environments.

. Uses stellar analytical and organizational skills to ensure all projects

are completed and deadlines are met.

. Maintain excellent written, oral and typing skills (68WPM)

[pic]

Key Areas of Expertise

Operations Management Document Management Process Improvement

Workflow Prioritization

Multiple Project Management Data Management Client Relations

Microsoft Office

Calendar/ Case Management Time Management Executive Support

Business Development

Telephone/Interpersonal Skills Complex Issue Resolution Facilities

Management Team Leadership

[pic]

Professional Synopsis

Administrative Assistant/Inventory Control Specialist/Receptionist

lucas & Mercanti llp, new york, NY 08/2010 - 08/2014

. Demonstrated capacity to provide comprehensive support for

executive-level staff including scheduling and

coordinating all weekly/monthly meetings, company holiday events

as well as corporate travel.

. Proven track record of accurately completing research, reporting,

information management, and business development

through client relations

. Highly focused and results-oriented in supporting complex,

deadline-driven operations

. Identify goals and priorities and resolves issues in the initial

and complex stages

. Successful at developing and maintaining detailed administrative

and procedural processes that reduce redundancy,

improve accuracy and efficiency and achieve company objectives

. Liaison between all impacted departments to ensure proper

communications and reporting are done efficiently

. Streamlined daily operations by preparing memos/correspondence,

managing files/records/documents and

providing inventory management

. Organizes and accurately maintains filing system of confidential

information

. Operate high-volume phone system

. Maintained daily direct and indirect client relations operations

. Provide quality client service through being the first point of

contact for all clients via telephone and/or appointments

. Manage all front office operations and procedures

. Performed data entry for shipping orders and invoicing

. Performed all purchasing and pricing negotiations between the office

and vendors

-Additional Job History

Seasonal Sales Associate, Lacoste', FLUSHING, NY

2010-

2010

Sales Associate, GAP INC, EAST ELMHURST NY

2007-2008

Sales Associate, JC PENNY, VALLEY STREAM, NY

2005-2006

[pic]

Education, Volunteer work & Technical Summary

Occupational Therapy LaGuardia

CC

09/2005-05/2007

volunteer for Queens hospital center-secretary in the behavioral health

department 06/2004-08/2004

Proficient in Microsoft Office . Windows

References upon request

Krystal E. Duke

Contact this candidate