Human Resources Quality Assurance
Resume:
D. Sheree Vail
Horseheads, NY 14845
HYPERLINK "mailto:******@**.***" ******@**.***
Self- directed, enthusiastic, senior level professional with demonstrated
success in attaining desired operational results in the areas of
healthcare, community, and business operations. Considerable experience in
meeting deadlines, developing crisis avoidance strategies, leading teams to
creative solutions while managing projects and details. Demonstrated
capacity to effectively engage diverse populations, skill sets and
backgrounds. Proven capacity to effectively lead and perform in high
stress, client facing environments with more than one hundred FTE's and
fiscal accountability for greater than sixty-five million dollars in
operating revenues.
SUMMARY OF QUALIFICATIONS
Labor Relations Effective leadership and partnership with physicians,
nursing, ancillary staff,administration, educators,
students and community members in intense, fast- paced,
community, education and healthcare environments. Lead
contract initiation, negotiation, management, oversight,
quality assurance and performance review. Experienced with
program development, revision and cost containment
strategies. Revised community based substance use
prevention program for youth to increase available services
while containing costs. The revision of this program
resulted in site expansion, increased attendance figures,
stronger relationships with community organizations and
business while stimulating visibility by new funding
opportunities. Successful merger implementation with
community based organization. Responsible for developing
employee recognition and appreciation programs, policy
development and introduction. Stabilized employee
retention rate resulting in significant organizational
savings. Knowledge and application of human resource
policy, regulation and practice demonstrated across career
from hire through professional development, retention,
negotiations, succession planning and exit. Developed
mentoring and coaching program.
Management/
Human Resources Experience in all facets of operationalized human resource
processes, inclusive of hire, orientation, payroll,
termination, unemployment hearings, tax filing, benefits
management and negotiations.
Development and coordination of practice procedural
manual, educational benefits policies and communications materials,
applications and instructions. Redesigned benefit tracking system and
implemented computerized benefits program. Managed total human resources to
include employment, development, compensation and benefits, and placement
referrals. Managed up to 37 direct reports. Directed eight separate and
diverse teams of staff during the same period of time. Responsible for
producing benefits publications, initiating, and organizing employee
recognition and appreciation programs, and researching, developing,
marketing activities. Established and implemented staff and community
training programs. Developed and organized new policy manual process.
Established client centered satisfaction competency for staff.
Fiscal
Accountability Effectively review, approved financial transactions to
include but not limited to payroll, purchasing, budget
development, retirement accruals, and travel requests.
Negotiate and interprets contracts for financial
expenditures and revenue streams.. Developed operational
plans. Interpreted and presented monthly, quarterly and
annual financial reports for Board. Developed training for
staff members impacting financial outcomes.
Operational Redesign of total behavioral health program to
allow continued community support while Leadership
achieving significant financial cost savings. Implemented electronic
record and tracking system to expedite
patient care, improve efficiency and communications. Initiated Lean
projects resulting improved
length of stay and decreased fall rates for patients. Complete overhaul of
patient care model, resulting
in increased patient satisfaction scores and improved encounters.Provides
risk assessment. Develops and
promotes compliance projects targeted to reduce risk.
D. Sheree Vail
P
a
g
e
2
RELATED WORK EXPERIENCE
Guthrie HealthCare Systems-
Administrative Director-
11/03-Present
Emergency Medicine, Pre-Hospital, Behavioral Health
Allied Schools, AHA Programs, Library Services
Gift Shop, Book Store
Leads total emergency medicine operations inclusive of pre-hospital
relationships, aeromedical services,
and contract maintenance. Leads total programmatic operations for
behavioral health services across inpatient and partial hospitalization
programs as well as crisis coverage. Develops hospital wide initiatives
regarding patient service, employee and provider satisfaction, policy and
procedural manual projects and broad based outreach efforts to maintain
connectivity with the community. Provides strategic and day to day
leadership for meeting short and long range goals and objectives.
Responsible for developing strategy and policy within and across
departments, systems and communities. Develop and maintains relationships
with critical stake holders. Develops and implement effective strategies to
adjust for variances and improve operational effectiveness. Responsible for
staff and provider recruitment, placement, hire, oversight and supervision.
Assures compliance with internal and external guidelines and regulatory
bodies. Participates in committees and initiatives that assist in meeting
organizational targets and values. Administer allied health programs, and
provides contract management and oversight for state funded programs.
Represents organization on community boards. Provides short or long term
leadership as needed in areas such as emergency operations, environmental
services, dietary, communications center, switchboard and laundry services.
Fuller-Roberts Clinic, Inc., -
Administrator 1997 -
2003
Responsible for providing leadership, strategic planning, marketing,
community outreach, setting direction and oversight for mid-size multi-
specialty medical practice. Identified and implemented long-range goals
and objectives. Evaluated operational performance reviews, updated policy
and procedures. Recommended and set budgets. Provides supervision and
direction to department heads. Develops and interprets clinic policy,
objectives and procedures. Assures compliance with governmental regulations
and reimbursement requirements. Establishes effective personnel policy and
initiatives. Analyzes and interprets complex data. Directs and coordinates
clinic activities. Negotiates effective contractual relationships.
Economic Opportunity Program, Inc.,
Program Director, Youth Services
1992-1997
Responsible for complete operation of diverse youth division. Program
includes prevention, G.E.D., diversity, and recreation. Responsible for
hiring and reviewing staff performance, fiscal management and reporting,
purchasing and program development and review. Proven ability in
developing/maintaining effective relationships with representatives from
state and federal funding sources and outside organizations. Active
participant in developing and implementing personnel manual.
Responsibilities include participation in auditing, state and federal
reviews and follow-up. Responsible for leading and participating in grant
writing and submission processes.
Education
B.S., Business Administration, University of Pittsburgh
Contact this candidate