Office Accounting

YVONNE CLAIRE PROVOST

*** - **** ****** ***

Mississauga, Ontario

L5A 4A3

Telephone: 905-***-****

e-mail address: **************@*****.***

CAREER SUMMARY

Office and Clients Support and Maintenance Expert

Results oriented with keen attention to details and accuracy.

Extensive clerical and accounting experience in hospital and government environments.

Strong interpersonal and communication skills.

Motivated self-starter, confident working on own initiative.

Strong administrative work related experience with knowledge of MS Office.

My objective is to share my knowledge, expertise and caring personality in an environment

where all three are needed and appreciated.

EMPLOYMENT HISTORY

2000 to 31st July 2013 - Permanent part - time Clerk / Typist,

Neuropsychology Consultation Department,

Sunnybrook Health Sciences Center (20 hours)

Duties included:

Registering and file preparation for patients’ referrals

Scheduling of students and patients for assessments

Mailing appointment letters

Updating patient contact information

Managing office and test supplies

Maintaining patient data base and statistics

Collating and reporting workload statistics for the Service

Editing reports prepared by the psychologists and their students

Sending out reports to physicians

Knowledge and use of Infomed and EPR systems

On-The-Job-Achievements

Developed and instituted system of managing patient Wait-

List and ensuring prompt appointments at Sunnybrook

Hospital

Developed system for organizing office files

Designed forms and letter templates as required through

various scenarios ensuring efficiency in system flow.

1999 to 2001 - Part- Time Clerk / Typist, Ministry of the Attorney General’s Office,

Writs Department (20 hours)

Input Client’s information and post Writ into System

SKILL SETS

Clerical

Management office procedures

Maintain department database

Processing of patients referrals

Setting up of files, booking patients

Coordinating Doctors / Students / Patients appointments

Ordering Medical forms and required stationery etc.

Input & provide stats for various reports related to staff, monthly, quarterly

Communication

Ability to communicate easily with co-workers and clients / patients at all levels

Comfortable dealing with “difficult people / patients ”

Computer Skills

Microsoft Office

Dos based Magic & Platinum

Accpac – G/L, AR, AP

Simply Accounting

Creative / problem solving

Initiative in gaining and maintaining equipment and items needed for smooth office

efficiency.

Volunteer experience - Physiotherapy Coordinator, Fairview Physio Clinic

Red Cross Donor

Contact this candidate