Roxane M Oswald
E-mail : ************@*****.*** Phone : 717-***-****
Address : **** ****** **** *********, ** 21704
Work experience
Trugreen January 2014 March 1 2014
Inside/outside sales representative
At Trugreen, I contacted past, present, or potential customers by phone. I would inform the customer about current
specials or packages that we had to offer and close by signing them up for our services. I left Trugreen to continue my
education in Horticulture, which is now complete.
Akron Beacon Journal June 2008 August 2010
Independent Sales Contractor
Contacted customers by going door to door or by phone. Created and maintained customer accounts. I also trained new
employees by means of shadowing, providing them with pertinent information, and roll playing. I also assisted my
manager in creating and distributing daily assignments to our sales team. This included, routes for the representative to
cover, as well as customer information sheets that contained the customer or address history.
Infocision Management Corporation February 1999 March 2001
T elemarketing/communicator/fundraising
Make outbound calls to solicit volunteers to stuff envelopes with requests for donations, provide postage, and mail them
to neighbors.
Qualifications
I am confidant and comfortable when asking for a sale, and I am experienced in overcoming objections . I have
experience in a professional call center environment, as well as out in the field. I am empathetic and a good listener. I
have data entry and computer skills, as well as the necessary equipment to telecommute.
Education
GED 2002 2002
Clearview
Business Adminisitration 2003 2004
Columbus State Community College
Business Administration 2004 2006
Youngstown State University
References
Ro xane M O s wald 1
Akron Beacon Journal Carlos Clark (Team leader) or Dave Green (Manager of direct sales) 330-***-****
I nfocision employee information 330-***-**** ext 6500
Trugreen K evin Bean (Residential sales/hiring manager) 301-***-****
R o xane M O s wald 2