Finance Business Analyst/ Program Manager

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-GORDON WILLIAMS

Mobile:650-***-**** E-mail: **************@*****.***

CAREER STATEMENT:

Business finance professional with strong analytical, forecasting, financial and program management skills

seeking to bring efficiency and effectiveness to finance through strategic use of process, tools and technology in

Sales, Operations and Supply Chain Finance. A key business and finance partner to senior management.

CORE SKILLS and COMPETENCES:

• Planning and Forecasting: Developed a cadence of revenues that are consistent, predictable and

expected by the Wall Street analyst. The solutions I developed arose from a deep understanding of the

business model options in operation and tools to procure a solution.

• Metrics and Analytics: Proven track record of contributing to the development of accuracy metrics and

other Key Performance Indicators, KPI’ for course correction and regular cadence management.

• Tool Modeling, Development and Management: Led teams to design, develop models and to

operationalize key aspects of Forecasting, Reporting and Metrics generation. Implemented tools for

operation in Supply Chain Operations, Sales and executive management area.

• Product Lifecycle Management: Developed tools including the Forecast Data Manager tool to track and

manage product progression through stages of the product lifecycle, from New through Steady, to Decline

and End-of-Sale.

• Program Management: Masters Certificate in Program Management, George Washington University.

• Accountancy Experience: Intermediate Qualification in Chartered Accountancy.

• Team Player: Expertise in creating and leading high performing teams.

EXPERIENCE:

10/12- Current: Volunteer at The African Network

•Not for Profit Focused on providing support for Entrepreneurs in the African Diaspora.

02/08 - 09/12 Cisco Systems San Jose CA, Business Technology Operations Finance (BTOF)

Program Manager: Demand Analysis Central Team.

• Tool Owner and Subject Matter Expert for the following key tools in BTOF/Manufacturing: - Forecast Data

Manager; Oracle Demantra; Product Hierarchy Management tool and Metrics Dashboard.

• Partnered with the Product Marketing organization to develop and update tool and new releases.

• Subject matter expert for team which carried out analysis, testing and rollout of the Oracle Demantra

forecasting Tool for Finance and Manufacturing.

08/06 - 02/08 Cisco Systems San Jose California, EWTG Finance

Program Manager - Demand Analyst: Ethernet and Wireless Technology Group Finance.

• Forecast process owner for two Business units within the Ethernet Wireless Technology Group (22-25% of

Cisco business). Compiled and validated accurate forecasts for these Business Units reflecting all available

information.

• Completed weekly metrics reporting to EWTG executive management using a combination of Business

Objects and other tools.

• Delivered Finance Essentials Training on the Bookings Forecast Process to internal and external Central

Development Organization, CDO audience.

• Prepared and delivered True Demand training for the whole Demand Analyst team at the DA Boot camp.

08/05 - 08/06 Cisco Systems San Jose California, Central Development Organization

Demand Analyst: Access Group of the Access Routing Tech Group Finance.

• Responsible for the preparation of a $1.2bn modular forecast that was dependent on chassis drivers and

attach rates.

• Evolved the use of the Configuration Analysis and Reporting Tool (CART) and other Business Objects

Repositories to understand attach rates of modules to chassis drivers.

• Created a suite of segment reporting for Channels, Sales Theater, Sales Segment and Verticals using

Business Objects Universes.

• Enabled integration of forecasts of a large Modules product family into the Access Group forecast process

and methodology including workbooks to increase efficiency and effectiveness.

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01/03 - 08/05 Cisco Systems San Jose California, WW Sales Productivity

Program Manager and Subject Matter Expert: - E-Sales

• Teamed in the Development and design of My Business reports and the Sales Data Mart, the next

generation in executive reporting

• Co-Led a cross functional team to design the new global Dashboard, My Business Reports and the Sales

Data Mart in collaboration with cross functional teams across Cisco.

• Jointly led the team to End of Life older generation Executive Information Systems (EIS), a global

application, resulting in over $3m of annualized savings.

Program Manager: E-Sales Applications Subject Matter Expert and E-Sales My Bookings.

• Integrated European theater knowledge and technical expertise into WW Sales applications design team.

• Created a new My Bookings application built to support the core of the WW Sales Force.

• Led a cross-functional team to develop and implement the “Three Theater Refresh”, an application to

enable each theater user to see data current in their own time zone.

09/00 - 01/03 Cisco Systems United Kingdom

Finance Business Analyst: Finance and Business Partner to the Sr. Director for Inside Sales Europe Middle

East and Africa, EMEA.

• Worked with IS Management team to create a business model that allowed each area in EMEA to get

Inside Sales coverage and grow the program 100% in a time of scarce resources and headcount.

• Developed a comprehensive reporting package to report PAN EMEA group performance.

• Performed BvA Analysis and represented the Inside Sales Organization on the “Virtual Close” Calls.

12/98 - 08/00 Gartner (UK) Limited

Financial Planning and Sales Analyst:

• Developed a model in VBA-Excel/Hyperion Retrieve to accurately forecast expenses in each account

across 12 countries and 40 cost centers on a rolling 12-month basis which allowed better expense

management.

• Prepared the annual expense budget for the European sales organization.

• Prepared monthly management reports BvA’s for the executive and country managers.

• Supported a custom application for forecasting sales revenues from 200 plus sales staff.

9/95 - 11/98 Slater Maidment (Formerly Slater Chapman & Cooke) Chartered Accountants –

Audit Senior:

• Planned and supervised the audit of medium sized companies.

• Managed account preparation work.

EDUCATION:

Cambridge University, MA 1998 Computer Science

Institute Of Chartered Accountants England and Wales - 1997 Intermediate Exam Pass

Cambridge University, BA Computer Science 1994 with honors

AWARDS:

Manny Rivelo Stock Option and Plaque AWARD for Outstanding Teamwork and Collaboration, for the Sales

and Channels Reporting Initiative

Several Cisco Achievement Program (CAP) Awards including from cross functional teams

PROFESSIONAL DEVELOPMENT TRAINING

Masters Certificate in Program Management: George Washington University, June 2005.

Process Management and DMAIC Methodology (Define Measure Analyze Input Control), Quality

Listening, Cisco Change Management Roadmap

REFERENCES: upon request.

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