Customer Service Registered Nurse

Monette Saccameno RN

**** ********* ******** ****, ** Phone: 847-***-**** Email: *******@*****.***

Professional Profile

RN with 24 years clinical experience including ventilators, telemetry, spinal cord injury and complex

wounds. Proven rapport with physicians, administration and peers. A strong ability in sales/ marketing

within the healthcare industry. A self motivated team player with a strong work ethic. Excellent

supervisory and communication skills both written and verbal.

*Awarded Hero in Long Term Care by the Health Care Council of Illinois 2010

Education

Elmhurst Memorial Hospital 12/93 Elmhurst, IL

Critical care Internship Program

Oakton Community College 6/92 Des Plaines, IL

Associate degree in Nursing

National Louis University 2000

Healthcare Leadership program Wheaton, IL

Professional Experience

Corporate Nurse Consultant (2011-2013) Health and Home Management

Skokie, IL

• Interim Director of Nursing

• Clinically managed a 240 bed facility with 71 bed vent/dialysis unit.

• Controlled readmission rates, (July 2013 6.9%), marketed community, and improved nursing

outcomes and customer service.

• Oversight into all aspects of multiple facilities both clinical and operational.

• Risk management, education, audits, and quality assurance responsibilities for multiple facilities.

• Prepared staff and managed initial Exceptional care surveys with “no recommendations”

outcomes.

• Prepared staff and managed initial wound CQI survey with “no recommendations” outcomes.

• Educated staff on RUGS 48 compliance for multiple facilities.

• Introduced Point Click Care documentation to multiple facilities.

• Helped to design and implement plans of correction multiple facilities.

Director of Nursing and Resident care (2009 -2011) Alden Management, Chicago

• Responsible for overall facility operations administrative direction of nursing staff and aides.

• Identifies, coordinates and teaches in-service training for all staff members and new employees

• Responsible for interviewing and hiring new team members as well as personal and professional

development.

• Manages and organizes visits between facility and outside agencies such as the State of Illinois

• Develops employee schedule and coordinates 24/7 on-call caregivers.

• QA/QI all aspects of resident care.

• Managed in house vent unit, quarterly “exceptional care” audits.

Assistant Director of Nursing (1/09-9/09) Norridge Health and Rehab

Norridge, IL

• Championed development of a program to increase awareness of infection control and its

progression within a facility

• Continued development of the infection control program by teaching courses on the topic for new

and existing employees of a 400-bed facility.

• Managed a 100 bed unit

House Supervisor (2007-2009) Westlake Hospital Melrose Park, IL

• Clinical resource to nursing/medical staff

• Bed coordinator (admissions/ discharges)

• Staffing various units throughout the hospital

• Activated Cath lab, GI and OR teams during “off hours”

• Liaison between hospital, physicians, community, patients, and families.

*Designated “disaster commander” during a city wide disaster drill following September 11th

disaster.

Registered Nurse (2000-2007) Various Staffing Agencies

• Filled in staffing needs at local community and university hospitals and freestanding ventilator

facilities. (Medical/surgical, rehab, oncology, orthopedics, and telemetry)

• Filled staffing needs of various long term care facilities (Medicare, long term, ventilator,

Alzheimer’s, and psychiatric units)

Registered Nurse/ Case Manager (1994-2000) Merit Healthcare Lombard, IL

• Formulated clinical plan of care, coordinated and supervised ancillary therapies

• Performed nursing skills including venipuncture, wound care and ventilator patients.

• Organized the annual wound care open house (25 vendors and 200 attendees)

• Developed wound care protocol based on cost and effectiveness and provided staff education

• Marketed home health to physician and other referral sources.

• Preceptor to senior nursing students

• Recruited staff by representing the organization at the Nursing Spectrum Job Fair.

• Participated in ongoing CQI and chart audits

Private Duty RN

• Patient care delivered on a shift basis to vent- dependant and complex multi-system patients

House Supervisor (registry) Lexington Retirement Elmhurst /Lombard, IL

Staff Nurse /Telemetry (1992-1994) Elmhurst Mem. Hospital Elmhurst, IL

23 hour post open heart

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