Manager Project

MONICA W. CHIAPPETTI *** Solana Shores Drive #***, Cape Canaveral, FL

32920

MCTS- Managing Projects, MS Project Home Phone 321-***-****, (703) 723-

9807

Security Clearance: STC/TS with Polygraph Mobile Phone/Voice Mail (703)728-

0328

EDUCATIONAL BACKGROUND

Associate of Science - Civil Engineering, Delgado College, May, 1990

Associate of General Studies - Business and Information Technology, Delgado College, December, 1995

Continuing Engineering, Information Technology, and Business coursework - University of New Orleans

Awarded scholarship - National Association of Women in Construction

Continuing Education –

Microsoft Project 2003/2007/2010, CMAA Certified Construction Manager Preparatory Course, Essentials of Construction

Management, LEED v2.2 class, Microsoft SQL Database Administration, Microsoft Office Word, Access, and Excel,

AutoCAD, Various Database Development & Management, Applications Development, Software Applications and other Information

Technology courses.

CERTIFICATIONS: Microsoft Certified Technology Specialist-Managing Projects, Microsoft Office Project

U.S. Corps of Engineers - Construction Quality Management, 2008

OSHA 10 hour, 2006

AED/CPR, 2006

American Concrete Institute (ACI) - Concrete Field Testing Technician Grade 1, 2004

PROFESSIONAL EXPERIENCE

COMPANY: Salient Federal Solutions December 2012-Present

POSITION: Project Controls Manager Location: McLean, VA

Perform schedule related duties including schedule and cost analysis, developing project templates, reviewing

DUTIES:

recovery schedules and creating reports. Develop and maintain the contracts Program Master Schedule using

Microsoft Project 2007/2010. Develop resource-loaded schedules for the Program Management team

integrating all Government Contractor’s schedules into Master Integrated schedule. Integrate all Government

Project related schedules into a comprehensive Master Schedule for all activities required to complete

Government projects. Assist the construction contractor with development of their network diagrams and overall

CPM schedule. Review the construction contractor’s schedules submitted for Government projects. Track the

construction contractor’s submission of their schedule iterations and sub-phase schedules that are integrated into

the construction contractor’s CPM schedule. Identify areas of potential schedule concern. Coordinate with

COTR, PMO, and contractor to monitor and update project schedules, milestones and overall completion

timetables. Provide construction management, technical and administrative support services to the Government

COTR and PMO. Coordinate, review, process, and track all construction documentation including submittals,

payment applications, RFI's, change proposals, change orders, and other documentation required by the project.

Review and track daily, weekly, and monthly reports required by the contract documents to be submitted from

the construction contractor. Coordinate close-out of projects, per the Government contract documents and

procedures and ensure construction contractor compliance with deliverables. Collect, assess and report metrics

for the Government projects. Assist with preparation and provide data, graphs and other information for

program status reports and other presentations. Arrange, conduct, and schedule meetings as required for

Government projects.

COMPANY: AECOM January 2001-December 2012

POSITION: Master Scheduler, Facilities Performance and Quality Manager Location: McLean, VA

DUTIES: Monitor Work Flow Management processes that ensure Service Order Requests are properly identified, assigned, prioritized

and coordinated for the Contract’s Facilities Program Functional Area (FPFA). Work with the Government and the Facilities

Manager to evaluate and execute customer requirements. Direct a quality management program structure throughout the

Contract’s FPFA to prevent deficiencies, identify and improve skill levels of employees, promote improvement in procedures

and methods, and remove impediments to quality and productivity. Maintain a Quality Management program to promote

continuous process improvement. Develop, publish, implement and maintain the Standard Operating Procedures (SOP) and

Work Instructions (WI) for the Contract’s FPFA. Develop and maintain other key process documentation to include

schematics, flow diagrams and other process-related data items for the Contract’s FPFA. Review existing process and

procedures and recommend changes to function more efficiently and implement processes upon approval. Provide Training to

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personnel relating to the SOP and WI, also training for procedures as processes are added or changed. Audit project

schedules, database records, and documentation to ensure compliance with Facilities Statement of Work and SOP, as well as

produce reports for discrepancies. Develop and implement a performance management system that collects, analyzes and

reports key performance metrics across all of the Contract’s FPFA. Coordinate the means to collect, manage, and report

performance related data. Additionally collect, assess and report performance metrics for the Contract’s FPFA. Provide

historical data and projections. Identify inefficiencies within the Contract’s FPFA and provide solutions for improvement.

Develop, maintain, and monitor metrics to track impact and progress of efficiency and quality improvements. Provide regular

monthly metrics reports and graphs for phase tracking and costs. Interface with the Database Management Team to ensure

that requirements for Contract’s FPFA Operations are effectively monitored, tracked, and reported. Liaise with database

manager to produce necessary information to be stored for project management and define reporting requirements to distribute

information to managers and the Government. Coordinate updates and modifications that allow the FPFA Team to work

more productively. Develop and maintain the Contract’s Program Master Schedule to track enterprise level deliverables.

Integrate Renovation Projects into a comprehensive Master Schedule for all active projects in collaboration with Project

Managers, Renovation Team Lead, Furniture Specialists, and Facilities Team Leads. Produce and maintain Deliverables

Schedule and incorporate into program master schedule. Develop, review, adjust, and maintain schedule template and

baseline to be used for minor renovations projects. Develop resource-loaded schedules. Create variance reports for project

progress. Coordinate with project managers to monitor and update project schedules, milestones and overall completion

timetables. Coordinate with Base Services manager and produce schedule for special tasks and emergency requirements to be

incorporated into master schedule. Identify areas of potential schedule concern. Ensure that all reports are submitted

accurately and meet time specific requirements to the appropriate requesting authorities. Review final documentation for

reports, deliverables, and project documentation for Renovations and Space Planning projects. Oversee the Contract’s FPFA

support team. Oversee maintenance of all files, records, and statistics for Renovations and Space Planning services.

POSITION: Resident Engineer Location: McLean, VA

DUTIES: Transition Team, Proposal Support, Recruiting Coordinator. Provide technical and administrative support as required for

transition. Schedule transition activities for compliance with contract start-up and track progress throughout the transition

period. Update database with transition activities information. Assist proposal manager with research and compiling

information for proposals. Obtain information on prior contracts and projects and record tasks and objectives that

demonstrate AECOM’s experience with the elements of the scope of work in the requests for proposal. Document and format

compiled information as required by the RFP for submission. Coordinate with third party recruiters to obtain candidates to fill

positions on proposed and awarded contracts. Schedule testing for specific contracts. Ensure candidates’ scores conform to

the scope of work for the contracts and proposals. Arrange meetings and brief the hiring managers on statuses of activities

and candidates.

POSITION: Business Manager/Resident Engineer Location: Arlington, VA

DUTIES: Pentagon Renovation Construction - Reservation Team. Provide engineering services and construction management

support services. Responsible for financial aspects including, funding requests, spreadsheets for reporting, change

management, and other activities as directed. Conduct planning activities review meetings. Coordinate program budget

information with construction and Resource Management personnel at the Pentagon Renovation Program. Monitor budget

execution, provide financial analysis and audits. Assist in the presentation and execution of construction budgets and

development of resource requirements. Develop future spending budget requirements with constructions manager. Track

contract costs and prepare audits of financial information. Assist with the preparation of project funding and identifying

future spending requirements. Provide data, graphs and other information for program status reports and other presentations.

POSITION: Assistant Resident Engineer Location: Dulles, VA

DUTIES: Washington Dulles International Airport-PMC Construction Management. Provide engineering services and

construction management support services. Responsible for office activities or any other assignment as determined by the

Resident Engineer that relate to management of construction projects. Work responsibilities encompass all areas of office

engineering, field engineering, inspection, project controls and contract administration; particularly the resolution of day to

day office and field issues, monthly invoice reviews and change negotiations, write and track change notices, schedule

reviews. Serve as Alternate Contracting Officer’s Technical Representative as assigned.

POSITION: Lead Office Engineer Location: Arlington, VA

DUTIES: GSA-United States Patent and Trademark Office Complex Project. Coordinate & conduct status meetings, coordinate &

supervise close-out procedures and processes, process change orders from inception through execution of award including

preparation for negotiation, budgeting & funding pre-validation, and contract modification processing. Review schedule

impacts for change negotiation. Perform database management and report generation for all change orders, budgeting, and

funding for management review. Verify transactions processed for contracts, contract modifications, and payments. Maintain

spreadsheets and insure totals balance and print reports for distribution.

POSITION: IT Inspector Location: Chesapeake, VA

DUTIES: VDOT Hampton Roads Smart Traffic Center Project. Provide evaluation and analysis of technical documentation

submitted by contractor. Review proposed equipment, configurations, integration and acceptance of infrastructure

communications. Review test plans and procedures for standalone, subsystem, and system acceptance testing of video, audio

and data acquisition, communications, and processing systems. Create and review schedules for testing sequences to avoid

project delays. Review operations and maintenance manuals and schematics. Observe installation and testing of

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communications equipment. Witness and participate in subsystem and system testing of video and data systems to verify

compliance with customer requirements and contract specifications. Identify and recommend corrective actions. Provide

tracking reports for equipment from initial submittal to final test results submission.

POSITION: Construction Administrator Location: New Orleans, LA

DUTIES: New Orleans Regional Transit Authority, Coordinate, process, and track all construction documentation including contracts,

payment applications, RFI's, change proposals, change orders, and other forms required by specific jobs. Review daily,

weekly, and monthly reports from field inspectors and resident engineers. Review project schedules and assist Master

Scheduler with updates. Review, process and track submittals. Interface with contractors and subcontractors. Attend bid

openings and construction meetings. Record and process meeting minutes. Manage database operations and data entry on

project specific software.

COMPANY: Benecom Technologies May 1993 - September 1996, March 1999-December 2000

POSITION: Service Support Manager/Database Manager/Inventory Manager

DUTIES: Supervise and oversee all service support activities and personnel. Ensure all service calls have been scheduled based on

priority and client system impact. Produce and monitor schedule for preventative maintenance on client equipment. Manage

company operations database, manage storehouse purchasing, inventory control, shipping and receiving, technical customer

support, coordinating general office procedures, payroll, schedule & assign service calls.

COMPANY: Gibbs Construction Company December 1997 - February 1999

POSITION: Construction Engineering Project Administrator

DUTIES: Process construction contracts, subcontracts, AIA documents, purchase orders, RFI's, change proposals, change orders,

submittals, etc. Assist project managers with schedule updates and reviews. Interface with subcontractors. Review and

process payroll documentation, review and process invoices and payments for vendors and subcontractors. Update accounting

information, update and run managerial reports. Assist with proposals, attend pre-bid site walks, and attend bid openings.

Attend meetings and record meeting minutes.

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COMPANY: MAPP Construction, Inc. September 1996 - December 1997

POSITION: Construction Engineering Administrator /Office Manager

DUTIES: Process construction contracts, subcontracts, AIA documents, purchase orders, RFI's, change proposals, change orders,

submittals, etc. Assist project managers with schedule updates and reviews. Interface with subcontractors. Review and

process payroll documentation, review and process invoices and payments for vendors and subcontractors. Assist with

proposals, attend pre-bid site walks, and attend bid openings. Process meeting minutes, coordinate general office procedures,

manage plan deposit checking account, and shipping & receiving.

COMPANY: Chevron Chemical Company, Inc. August 1991- March 1993

Brooke Personnel Services Inc., International Imaging Inc., and Universal Consolidated Services Inc.

CONTRACTORS:

POSITION: Assistant Supervisor/Document Management Technician/Purchasing Clerk/Drafting Clerk

DUTIES: Office management, database management, scanning & image conversion, process requisitions and purchase orders, bid &

proposal preparation, file room management, review technical drawings and blueprints, troubleshooting: hardware-software-

peripheral equipment.

COMPANY: Department of Defense - U. S. Navy Reserve Force March 1989 - August 1991

Systems Engineering and Management Associates, and RMS Technologies

CONTRACTORS:

POSITION: Programmer/Technical Assistant/Help Desk Technician

DUTIES: Technical support: software-hardware-telecommunications-networks, applications development.

COMPANY: Amoco Production Company/Amoco Corporation March 1985 - March 1989

POSITION: Computer Operator/Help Desk Consultant

DUTIES: Technical support, job stream management, database design, schedule deliveries based on job process and output frequencies,

data library management, seismic plotting, preventative maintenance on computer equipment.

COMPANY: Pace Computing Corporation April, 1983 - February, 1985

POSITION: Lead Computer Operator

DUTIES: Managing computer operations, scheduling job runs, troubleshooting, customer relations, purchasing, and forms inventory.

COMPANY: Sherwin Williams September 1980 - April, 1983

POSITION: Construction & Design Consultant

DUTIES: Construction Contractor interface, interior design consulting, customer service, purchasing, inventory, mixing, sales.

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