Administrative Assistant

Chelsea LeGrand

** ******* *****

Ajax, Ontario L1s 5k6

***************@****.***

Cell: 289-***-**** Home: 905-***-****

HIGHLIGHTS OF SKILLS AND QUALIFICATIONS:

. Excellent communication and customer service skills through experience

with clients in person, over phone, and email.

. Proficient in Microsoft Office, Excel, Outlook, PowerPoint, and Lotus

Notes

. 5 + years working in Business related industries

. Highly adaptable to diversity and multicultural work environments in

business and social industries.

. Understand the important of confidentiality pertaining to business and

clients

. Work well independently and team environments with natural leadership

skills.

. Highly initiative, attentive, and motivated to learn new software and

database programs.

. Strong ability to multitask, and manage several projects to accomplish

goals and deadlines.

. Outstanding keyboard and word-processing skills, and excellent detail-

oriented and self-management skills through various job duties at

professional settings.

. Well developed verbal and written communication skills

. Ability to thrive in a fast-paced, work intensive environment

. Ability to type 70 + WPM

EMPLOYMENT EXPERIENCE:

Administrative Assistant BMW Head Office February 2013 -

Present

. Controlled office switchboard up to 25 lines

. Responsible for greeting all clients and directing them to appropriate

places

. Answered high volume of customer inquiries

. Type Correspondence, reports and other documents

. Maintain office files

. Schedule board room meetings, as well as set up for meetings

. Take minutes at meeting

. Distribute minutes

. Responsible for the daily processing of all retail and lease funding

packages

. Sort all incoming insurance documents on a daily basis

. Answered calls and relayed messages

. Collect payments from customers for loan/lease agreements

CHELSEA LEGRAND

***************@****.*** 289-***-****

Assistant to Project Manager Aviva Canada October 2011 -

February 2013

. Processed invoices

. Primary contact for all facility related issues

. Provided administrative support for various departments

. Ensure successful shipping and receiving of packages

. Coordinates repairs to office equipment

. Maintained budget for various projects within business complex

. Prepared Monthly reports for Project Manager

. Maintained calendar for Project Manager

. Scheduled consultations with independent contractors

. Communicate between project managers and various vendors

. Tracked meeting minutes

. Monitored budget and distribution of products to call centers

Travel Coordinator Freedom International Brokerage May 2010 -

August 2010

. Experience with coordinating complex travel itineraries and

reimbursement activities

. Experience preparing budget plans to meet stated financial goals

. Booked appointments for clients

. Handled filing and data entry using an in-house database

Intern Ontario Shores Hospital April

2009 - September 2009

. Answered and screened phone calls and answered inquiries

. Entered Data and information into Excel Spread Sheets

. Tracked Maintenance schedules, and work orders

. Handled filing and retrieval of documents

EDUCATION AND DEVELOPMENT:

WHMIS Training Ontario Shores 2013

Certified in standard CPR Durham College 2013

Passport to Safety YMCA 2010

Business Fundamentals Certificate Durham College 2010

Business Administration Diploma Durham College 2009

References available upon request

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