Donta Jeffery

**** ****** **. ******, ** ***** 214-***-**** acf8qm@r.postjobfree.com

Objective

Seeking a position as warehouse worker to assist with inventory, receivables and shipping as well

as maintenance.

Education

• Theodore Roosevelt Dallas, TX

• High School Diploma 05/2005

Experience

02/2012 - Present

Housekeeper/Porter Extended Stay America Arlington, TX

• Maintained work space neat and orderly.

• Prepared guest room as per company standards.

• Managed cleaning schedules as assigned.

• Utilized chemical agents as per standard procedures.

• Communicated repairs and maintenance problems to Supervisor.

• Identified and reported unsafe conditions to Supervisor.

05/2009 - 10/2011

Shipping and Receiving Clerk Mom's Food Service Duncanville, TX

Over 2 year experience in shipping & receiving clerk capacity

•

Expert user of MS Word & Excel

•

Proven record of providing excellent customer service

•

Picked and packed all product orders for shipment

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Accurately received and stocked inbound orders

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Swept and mopped aisles

•

10/2007 12/2008

Customer Service Representative PFS Web Dallas, TX

• Handle customer inquiries, complaints, billing questions and payment extension/service

requests.

• Calm angry callers, repair trust, locate resources for problem resolution and design best-

option solutions.

• Deliver outstanding service, exceed expectations and build long-term loyalty

• Dealing efficiently with questions and queries from customers.

Awards and Acknowledgments

Recognized as "#1 Customer Service Rep" (out of 20 reps in division) in Fall 2008. Ranking was

based on accuracy, customer service, duration of calls and availability.

Achieved special praise from the Warehouse Manager for completing the project earlier than

schedule

References Available Upon Request.

2

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