Customer Service Representative
Resume:
Blanca Rangel
Norwalk. CA ***50
***********@*****.***
Education Elizabeth Learning Center Los Angeles, CA
High School Diploma
Sept. 1996-
June 2000
Elizabeth Learning Center Los Angeles. CA
Technology Academy
1998-2000
Experienc Ph Financial - Pacific Cash Advance (April 2006-May 2014)
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Assistant Manager
Assist customers in filing a wide range of loan
applications; from small to large amounts.
Evaluate, approve and deny loan applications based on
extensive customer research like, payment history and
credit checks.
Maintaining a presentable and organized office by ensuring
filing system was up to date so that customer files were
easily accessible.
Maintaining an elaborate payment tracking sheet for debt
collection purposes.
I was in charge of handling the office finances, which
included, but was not limited to a finance report,
in-office money handling, safe access, and bank account
access.
My customer service role was most important as I interacted
with the customers on a daily basis and made them feel
comfortable with us handling a part of their finances.
Payday Express (October 2005-April 2006)
Customer Service Representative
Assist customers in filing wide range of loan applications;
from small to large amounts.
Evaluate, approve and deny loan applications.
Customer service was important, mainly made them feel
comfortable, with their finance needs.
Special Language skills: Fluent in English and Spanish
skills/ Computer skills: Microsoft Office, Can type at approximately 40wpm.
Personal
Reference Upon request
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