EKIVA KING
Parma, OH *4130
*********@*****.***
Career Objective
To secure a position of increasing responsibility in restaurant management that will allow me to demonstrate my
outstanding customer service skills, strong work ethic, and team management skills. Strengths include:
Restaurant Management Customer Service Team Coordination
Working with People Employee Relations Business Savvy
Career History
HMS Host/ Premair Cleveland, OH September 2002 – June 16 2014
Assistant Manager
Successfully manage multiple and varied food establishments throughout airport facility including:
Burger King o Cinnabon o Pizza Hut
o
Nathan’s o Manchu Wok o Great American
o
Gr. Lakes Brewing o Homefield Bar & Grill Bagel
o
o Dunkin Donuts
Co.
Thoroughly coordinate all employee scheduling functions to ensure proper staffing at all times.
Diligently manage establishment inventory effectively and with accuracy.
Coordinate full spectrum of the employee selection process including applications, interviews, reference
checks, hiring and firing.
Effectively train and orient new employees on processes and procedures of establishment.
Manage the opening and closing of establishments on daily basis.
Concisely reconcile all money transactions including shift changes.
Successfully supervise numerous employees of varying backgrounds.
Tactfully resolve employee disputes.
Motivate and inspire employees to do their best under all conditions.
Experienced in serving, bartending and other necessary establishment support duties.
Northern Food, Inc. Cleveland, OH March 2000 – June 2002
Tow Motor Driver
Effectively identified required product lists for customer orders.
Promptly fulfilled customer order requests to ensure on-time delivery of products.
Meticulously wrapped all products to ensure proper handling.
Administered product tracker stickers to all packages to ensure proper product tracing.
Carefully handled and operated Tow Motor.
Performed various other essential general support duties in warehouse.
Page Two EKIVA KING
Career History – Continued
Agment Metals Oakwood Village, OH March 1999 – May 2000
General Worker
Thoroughly mixed chemical solutions and materials to ensure proper product quality.
Diligently maneuvered and positioned loaders to support quality production.
Consistently ensured material holding hopper was cleaned and unjammed to provide increased
productivity.
Royal Appliance Mentor, OH July 1996 – January 1999
Tow Motor Driver
Effectively and carefully operated Tow Motor to guarantee proper handling of products.
Thoroughly fulfilled orders accurately and meticulously to ensure customer satisfaction.
Assisted with loading products on docks for increased productivity.
Education
CET Cleveland - Certification in Welding
John Hay High School, Cleveland, OH
Additional On- the-Job Skill Training
Alcohol Serve Safe Certified
Cinnabon Preparation Certified
* Food Serve Safe