Customer Service Quality Control

**** ******* ** • *********@***.*** •267-***-****

To obtain a position with a reputable organization that allows for advancements based on hard work, dedication, and the willingness to take on additional responsibility.

Areas of Expertise:

Healthcare

Data Entry Medical Terminology Prescription Abbreviations

Experience

Clerk, United Parcel Service Philadelphia, PA 10/2000-Present

• Repacking boxes to meet specified invoice verifications and standards, assuring quality control, maintaining inventory, redistribution of packages and other duties as required.

Extern St Christopher’s Hospital For Children, Philadelphia PA 11/06-12/06

• Reports to the Director of Volunteer Services to utilize skill sets gained in meeting various responsibilities of the externship at the hospital. Responsibilities include providing support to the various medical office practice customer service and records management.

Pharmacy Tech Wyoming Ave Apothecary Philadelphia, PA 6/87-5/99

• Performing inventory control of medications, proficiency in customer service and multitasking skills, reviewed and ensured accuracy and timeliness of billing statements, handled all work with excellence, organization and a sense of urgency.

Education

Prism Career Institute, Medical Office Administration Diploma

Professional Career Development Institute Pharmacy Tech Diploma

University Of Phoenix-Medical Office Administration

Certified Pharmacy Technician (CPHT)

Awards

Obtained several GPA Awards of 97.0 from Prism Career Institute

Received Student of the Month Certificate from Prism

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