Customer Service Sales
Resume:
KYLE CAMPBELL
** ******** ****** ***** • Ridgeway ON, L0S 1N0
905-***-**** • **************@*******.***
My outgoing personality, my successful sales experience, and my recently completed education makes me a
strong candidate to be a member of your team.
I recently graduated from the Niagara University with an Executive MBA in strategic marketing, where I was on
the Deans list with a 3.62 GPA. I also have a four year Degree in International Commerce and Global
Development!
Although a recent graduate, I am not a typical new graduate, I've put myself through school by working such jobs
as a seven year sales consultant at Future Shop, where I achieved top 10% in sales for Canada on a annual
measurement. I have also worked in sales and marketing department for Business Link Newspaper as well as
assistant campaign coordinator at United way of South Niagara. All these jobs have enhanced my formal
education and business perspective.
I have the maturity, skills, and abilities to embark on a professional career, where I would also love the
opportunity to travel internationally and grow with the company.
I am readily available to work immediately, and I'd like very much to talk in further detail. Please do not hesitate to
contact me at anytime.
Thank you for your time and consideration.
Sincerely,
Kyle Campbell
KYLE CAMPBELL
56 Pleasant Avenue South • Ridgeway ON, L0S 1N0
905-***-**** • **************@*******.***
PROFILE
Over 5 years’ experience in Direct Sales, Strategy, Customer Service, Negotiations and Relationship Building
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Proven ability to exceed expectations in support of organizational goals and targets
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Solid focus on delivering quality customer service and possess a positive attitude
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Analyzing competition and market trends
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Team player with leadership abilities; enjoy taking initiative and getting the job done
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Able to obtain and relate information creating an effective outcome
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Computer skills ranging from CRM to Microsoft Excel and much more
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ACHIEVEMENTS
Achieved top 10% in Future Shop Canada-wide sales performance from a field of over 200 employees
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2008, 2010, 2011, December 2012
Achieved 3rd highest Future Shop Canada-wide sales performance 2009
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EDUCATION
M.B.A – Masters of Business Administration - Market Strategies
Niagara University, Lewiston NY 2013-
August 2014
Bachelor of Applied Business - International Commerce and Global Development 2009-2013
Niagara College, Niagara-on-the-Lake ON
WORK HISTORY
Product Expert, Future Shop, Niagara Falls, ON 2007-2014
Provide exceptional sales experience
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Provide detailed information on services and products available to outline choices
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Educate customers on products, empowering them to make informed decisions in purchasing
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Inform customers on store policies regarding purchasing, warranties, and returns
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Resolve customer concerns through active listening, ensuring their satisfaction and return for future business
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Redirect customers to other departments or locations in response to their particular needs
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Offer customers incentives and / or alternatives depending on supplies available
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Kyle Campbell 905-***-****
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Campaign Developer, South Niagara United Way Summer Co-op
2011
Assisted in the development of the United Way campaign
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Developed and implemented business proposals
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Stored and analyzed current and previous data
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Aided with marketing strategy and brand awareness
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Account Manager, Business Link Newspaper 2010-
2011
Developed a client base in the business community and ensure a high level of client service
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Assess market segments, consumer trends to enhance sales growth
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Assisted newspaper clients to develop the most appropriate advertising approach to reach their market
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Advertising in weekly, monthly, semi annually and special feature distribution
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Implemented long term and short term market strategies
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Customer Service, Legends on the Niagara Golf Course, Niagara Parks Commission, Niagara Falls ON 2004-2007
Maintained golf facility to a high-quality standard
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Checked status of golf carts for proper operational condition and cleanliness at the start of each day
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Supervised staff to ensure that patrons’ needs were met
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Ensured that the highest level of customer service was provided at all times
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INTERESTS
Avid golfer along with variety of other sports including hockey and football
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Business strategy and growth
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Family
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Continued growth and education
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Athletic Awards
MVP Provincial Hockey Championship
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2005
Defensive player of the year-Niagara Minor Football 2005
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Rookie of the Year-Ridgeway Crystal Beach Football
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2007
References Available Upon Request
Contact this candidate