Customer Service Sales

Thomas R. Coughlin

**** **** **, ********, ** ***14

Home: 920-***-**** Cell: 920-***-****

************@***.***

Summary

Results-driven sales and management professional who exceeds revenue goals, quickly develops new accounts and

achieves high customer service satisfaction ratings.

Highlights

Strong interpersonal skills Customer-oriented

Exceptional customer service skills Experience in formulating quotes

Strategic account development Skilled multi-tasker

Accomplishments

Created strategies to develop new and expand existing customer sales, which resulted in an increase in market share.

Experience

Rockridge Cast Stone, LLC June 2013 to June 2014

Sales & Estimating

Neenah, WI

Perform take-offs on projects and contact the appropriate decision makers who are responsible for product purchase.

John Skotzke Concrete Construction, Inc. February 1998 to April 2013

Sales Account Manager & Flatwork Supervisor

Neenah, WI

Developed relationships with existing and potential customers.

Managed projects from proposal phase through completion to final invoice and follow up.

Steve Skotzke Construction, Inc. June 1993 to January 1998

Vice President & General Manager

Greenville, WI

Cultivated and expanded company sales to $9 Million annually in 4 years.

Performed all administrative tasks including sales, payroll, and accounts receivable & payable.

Trowelon October 1991 to May 1993

Territory Sales Rep

Green Bay, WI

Sales of industrial coatings to the pulp & paper industry in Wisconsin and the UP of Michigan.

ESAB Welding Products June 1985 to September 1991

Regional Sales Manager

Chicago, IL

Managed a 5 state territory for a welding equipment manufacturer. Duties include distributor sales,

training of distributor's sales teams on products including seminars and special events.

American TV & Appliance February 1983 to June 1985

Sales Associate

Appleton, WI

Retail sales of computers and related electronic products.

Education

U.W. Stevens Point December 1982

Bachelor of Science: Natural Resource Management / Business Administration

Coursework in business administration and resource management with a land use planning emphasis.

Contact this candidate