Assistant Marketing
Resume:
Charnice L. Alexander
****Allison, Unit A
Houston, TX, 77048
******************@*****.***
Specialized Training
MS Word, Excel, Power Point ? Database Management ? Leadership & Coaching
Strategies ? Workshop Presentation
Program Management
Program Administration
. Prepare reports and complete required documentation in accordance with
Matrix administration procedures
. Liaised with other teams, related agencies and individuals to
establish and maintain overall organizational effectiveness
. Demonstrate the ability to utilize the relevant functions of the
Department's IT system
. Identify and report on suggested improvements on work methods to
achieve team's purpose
. Produces logical, sequential reports that are accurate and concise
Program Leadership
. Creates program awareness in the Tri-county area through continuous
marketing and public relations efforts while generating the
appropriate number of program participants per year following best
practices.
. Establishes rapport and cultivates relationships with clients,
community partners, volunteers, local businesses, and the staff within
Matrix as well as the Born to Succeed Community
. Develops and implements strategies that work closely with formal and
informal social networks, supports community ownership of the program
. Ensures the implementation of an approved Transition to Success Model
to Born to Succeed clients and establish a high-touch case management
approach for client success
Program Marketing
. Actively markets the program to Matrix Human Services' primary service
areas with a targeted marketing process
. Promotes positive parent outcomes by continual nurturing of client
relationships, utilization of early childhood tools and coaching
client involvement to achieve success
. Coordinates activity with 150+ community partners that provide clients
access to a broad range of services and develop familiarity with
community resources
Program Operations
. Ensures the proper collection, analysis, and application of
operational data in order to best track, achieve and report on program
outputs, outcomes and other measures
. Applies program data to support program and process improvement while
also serving as the testing ground for new products, methodologies and
services
. Develops, customizes and maintains program resource and support
materials for quality implementation and execution of both general and
targeted marketing strategies
. Utilize systems reports to ensure premiere program status maintained
nationally
Employment History
Matrix Human Services/Born to Succeed Administrative
Assistant Detroit, MI 2012-2014
Matrix Human Services/ Youth Assistant Program Educational Assistant
2 years
Advance America Advance America
Inkster, MI 2 years
Target Corporation One Hour Photo
Specialist Livonia, MI 1 year
Education and affiliations
Bachelors of Science Human Services University of Phoenix Southfield,
MI 2/2015
A.S. General Studies Wayne County Community College Detroit, MI
Graduate
? Certificate Parent as Teachers Trained Detroit, MI April/2013
?Certificate Transition to Success Detroit, MI April/ 2013
? Created a curriculum for Readers as Leaders[pic][pic][pic]
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