Customer Service Sales

ANDREW MISCH

**** ******* ******* **, ************, MO C: 314-***-**** ******@********.**********.***

Summary

Service focused professional and friendly team player with a knack for building productive

working relationships.

Highlights

Organized Strong communication skills

Time management Flexible schedule

Detail oriented Superb sales professional

High end fashion knowledge Excellent multi tasker

Accomplishments

Top retailer in overall volume of merchandise sales for Eddie Bauer (first month on job)

Received numerous positive reports of service from head physician at medical facility that was

worked at for four years. Reports stemmed from patient feedback for superior customer service

skills relating to myself being extremely personable.

Routinely helped as many as 100 150 customers each day in a high volume retail outlet.

Project Management: Worked directly with management to improve store direction

and style focus.

Experience

Medical Assistant

Jan 2009 Apr 2012

May 2013 Jun 2014

Lake St. Louis Dermatology Lake St. Louis, MO

Face to face patient care.

Called patients into room and prepared for doctor visit.

Put patient notes directly into system.

Responsible for writing, processing, and sending dictations (notes from doctor to doctor).

Cleaned rooms.

Went in after clinic hours to take inventory and do a number of other office related tasks.

Sales Associate

May 2012 to Apr

2013

Sears North Canton, OH

Recommended and helped customers select merchandise based on their needs.

Exchanged returned merchandise for customers quickly and efficiently.

Served as liaison between customers, store personnel and various store departments.

Confirmed that appropriate changes were made to resolve customers' problems.

Informed customers about sales and promotions in a friendly and engaging manner.

Exercises sound judgment in issuing credits and making exceptions to customer policies

to maintain high levels of customer satisfaction.

Education

Psychology

201

4

Lindenwood University Saint Charles, MO, United States

Degree In Progress Senior Standing

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