Quality Assurance Engineer
Resume:
E. Michael Stoddart
Suwanee, GA 30024
**********@*******.***
OBJECTIVE Obtain a position as Quality Assurance Tester / Team Lead
SPECIFIC EXPERIENCE
* Experienced in all aspects of the Software Development Life Cycle (SDLC),
system testing techniques and methodologies.
* Quality assurance experience includes Telecommunications, Sales
Compensation, Network Security, Timeclock .
* Experienced in manual, automated testing using Black Box Testing and
Automation Tools respectively.
* Skilled in developing Test Plans and Test Cases using business
requirements and design documents while specifying Testing Overview,
Approach, Strategy,Scope and Roles.
* Knowledgeable in Test Script Language, creating data driven tests, error
handling and debugging.
* Extensively used Test Director for requirements tracking, defect
tracking, results and status reporting.
* Working knowledge of designing and implementation of all QA test strategy
plans and automated test solutions for client/server and Web applications
with Rational XDE Tester
* Experienced in using test management tool Test Director to perform
various activities of Quality Assurance life cycle.
* Ability to work well in fast paced, dynamic team environment, strong
verbal and written communication skills.
* Ability to prioritize tasks well and work on multiple test projects at
the same time.
* Excellent organizational and interpersonal skills.
* Quick learner, Self-motivated, Excellent analytical skills, and team
player.
.
SKILL SET
Testing Tools : HP Quality Center, IBM Rational Functional Tester
7.0, Trac 0.10.2, JIRA, Bugzilla, Redmine
Scripting Languages : SOAP UI, Python, Shell Script and Java Script
Web Applications : HTML, DHTML, XML
Operating Systems : Android, iOS, MS-DOS, UNIX, Red Hat Linux 4.x and
5.x, Solaris 10, AIX 5.x, Windows
Web Servers : Java Web Server, Apache Server, Eclipse, WebSphere.
JReport Designer
Protocols : TCP/IP, HTTP and HTTPS
Database : SQL Server 2000,Oracle 9i & 10g, MySQL 4, DB2 9.1,
MS Access 2003, (OLAP & OLTP)
Database Tools : SQL, Toad, SQuirreL
Version Managers : CVS, Clear Case. Clear Quest, Rational Requsite Pro
Office Tools : MS-Office 2000/XP, M.S. Project 2003,M.S. Visio,
Word Perfect, Lotus Notes, Lotus Smart Suites
Modeling Skills : Auto CAD
Other : Blackbox testing, some whitebox testing
EXPERIENCE
3/13 - Present Cisco, Atlanta, GA
QA Engineer for Mobile Video Application on iOS/Android tablets
- Performed Sanity/Regression/New Feature testing on iOS/Android
tablet application and server
- Responsible for server software installs/updates/smoke
tests/Environment Readiness testing
- Utilized UNIX/Linux commands to test system functions
- Developed test cases for server and tablet application testing
- Logged and verified errors in Redmine/Jira/QA Complete/HP
Quality Center
5/10 - 3/13 Hitachi, Norcross, GA
QA Engineer for Application Management/Deployment system
- Tested frameworks and applications
- Tested connectivity from CPE/home routers to mgmt server
- Developed test cases for server, GUI, CPE, home router, tablet
and peripheral testing
- Tested and edited Python scripts
- Load testing and back-end testing using SQL queries/UNiX
- Performed functional and verification testing
- Tested TCP/IP connectivity
- Tested and performed demos of Eclipse based SDK for
application development teams
- Oracle environment; HP Quality Center used for requirement
mgmt, test creation, execution & bug tracking
4/09 - 11/09 ACS, Roswell. GA
QA Engineer for Healthcare Administration Software
-Created test plans, test cases and data for overseas QA teams
to test client/server based system
-Worked with overseas teams to clarify plans, documentation,
work expectations and planning
-Worked with SMEs refining test plans and test cases
- Performed smoke/functional testing using Rational automated
test tools
- Identified best test cases for team to automate.
9/04 - 2/09 IBM, Atlanta, GA
QA Engineer
- QA Tester for TSOM network security software.
- Testing included JAVA based GUI verification, back-end testing
using SQL queries/UNiX; testing of conglomerated security data
streams from third party security monitoring tools.
-Tested security tool functionality and reporting tools.
Ensured product installations, product upgrades and
server/software configurations met customer specifications prior
to release.
- Tested internationalized version of software tool; Tested
versions in three languages and multiple time zones.
- Performed multiple levels of testing: Regression, System,
Performance and Load testing.
- Created test plans, test cases and data; Tracked defects and
errors; Analyzed results.
- Worked with developers in error/design corrections.
- Problem-solved with support team on critical user issues.
-Translated design documents and business requirements into
executable test cases.
- Reported weekly status for QA team progress on test case
writing and case execution.
9/03 - 8/04 Accenture / Bellsouth, Atlanta, GA
Team Lead/ Tester for Callidus sales compensation tool
-Peformed Product and Regression Testing and verified data
streams in UNIX.
-Created testing plans, test cases and data; Tracked defects and
errors; Analyzed results.
-Worked with developers in error/design corrections.
-Devised team workplan; directed team in daily responsibilities.
-Directed UAT sessions with users.
6/03 - 9/03 Home Depot (Contract position), Atlanta, GA
Acceptance and Regression Tester
-Acceptance and Regression tested Kronos Workforce timeclock
management tool.
-Created test cases for timeclock software; Tracked defects and
errors.
5/98 - 1/03 Lucent Technologies, Atlanta, GA
Testing Team Lead for System/Regression testing - Resource
Planning Team.
-Created testing plans, test cases and data;; Analyzed results;
Directed developers in error/design corrections.
-Tested data streams and back-end using SQL queries/UNiX;;
Tested web-based order-entry system (VB and JAVA based) and web-
based applications; developed and ran User Acceptance Tests.
-Design Quality Assurance model and analysis including testing
tools and metrics. Practices resulted in 30% improvement in
error detection, 60% reduction in testing time.
-Corrected data quality issues at the source, changed data entry
procedures, business rules, and data transfer procedures to
eliminate specific data quality issues from re-occurring.
-Developed specifications and initial architecture of software
fixes and enhancements.
Software Quality Assurance Engineer - Worldwide Services Team
-Implemented Software Engineering Institute development
standards (CMM) for teams to increase efficiency; shorter
development times decreased costs by 15%.
-Audited software product/processes for compliance with Software
Engineering Institute requirements; Final reports for upper
management review of operations.
-Created metrics from quantitative data collected on quality
initiative (data includes response times, on-time delivery,
number of errors and changes); Compile and distribute to all
levels of management in statistical and graphical reports for
analysis of process improvement, operating efficiency and status
of all projects
-Conduct Root Cause Analyses to solve major operational issues;
Results included improved communication between development
teams and fewer system outages.
-Provide senior management with periodic updates on the progress
of systems projects through Executive statistical reports and
other written communication. Results allow upper management
visibility into operations and improved budget allocation
decisions.
OTHER EXPERIENCE
Western Michigan University, Kalamazoo, MI
Campus Planning Division
-Managed electrical, lighting and fire safety
system projects for building upgrades.
-Responsible for site/system design, developing
scope and budget, directing bidding process and
overseeing installation.
EDUCATION Georgia Institute of Technology, Atlanta, GA
Master of Science in Management (MBA) June 1998
Concentration: Operations Management \ Information
Technology
Western Michigan University, Kalamazoo, MI
Bachelor of Science in Manufacturing
Design December 1990
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