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Quality Assurance Engineer

Location:
Buford, GA
Posted:
September 29, 2014

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Resume:

E. Michael Stoddart

**** ************* *** **

Suwanee, GA 30024

678-***-****

acf6uo@r.postjobfree.com

OBJECTIVE Obtain a position as Quality Assurance Tester / Team Lead

SPECIFIC EXPERIENCE

* Experienced in all aspects of the Software Development Life Cycle (SDLC),

system testing techniques and methodologies.

* Quality assurance experience includes Telecommunications, Sales

Compensation, Network Security, Timeclock .

* Experienced in manual, automated testing using Black Box Testing and

Automation Tools respectively.

* Skilled in developing Test Plans and Test Cases using business

requirements and design documents while specifying Testing Overview,

Approach, Strategy,Scope and Roles.

* Knowledgeable in Test Script Language, creating data driven tests, error

handling and debugging.

* Extensively used Test Director for requirements tracking, defect

tracking, results and status reporting.

* Working knowledge of designing and implementation of all QA test strategy

plans and automated test solutions for client/server and Web applications

with Rational XDE Tester

* Experienced in using test management tool Test Director to perform

various activities of Quality Assurance life cycle.

* Ability to work well in fast paced, dynamic team environment, strong

verbal and written communication skills.

* Ability to prioritize tasks well and work on multiple test projects at

the same time.

* Excellent organizational and interpersonal skills.

* Quick learner, Self-motivated, Excellent analytical skills, and team

player.

.

SKILL SET

Testing Tools : HP Quality Center, IBM Rational Functional Tester

7.0, Trac 0.10.2, JIRA, Bugzilla, Redmine

Scripting Languages : SOAP UI, Python, Shell Script and Java Script

Web Applications : HTML, DHTML, XML

Operating Systems : Android, iOS, MS-DOS, UNIX, Red Hat Linux 4.x and

5.x, Solaris 10, AIX 5.x, Windows

Web Servers : Java Web Server, Apache Server, Eclipse, WebSphere.

JReport Designer

Protocols : TCP/IP, HTTP and HTTPS

Database : SQL Server 2000,Oracle 9i & 10g, MySQL 4, DB2 9.1,

MS Access 2003, (OLAP & OLTP)

Database Tools : SQL, Toad, SQuirreL

Version Managers : CVS, Clear Case. Clear Quest, Rational Requsite Pro

Office Tools : MS-Office 2000/XP, M.S. Project 2003,M.S. Visio,

Word Perfect, Lotus Notes, Lotus Smart Suites

Modeling Skills : Auto CAD

Other : Blackbox testing, some whitebox testing

EXPERIENCE

3/13 - Present Cisco, Atlanta, GA

QA Engineer for Mobile Video Application on iOS/Android tablets

- Performed Sanity/Regression/New Feature testing on iOS/Android

tablet application and server

- Responsible for server software installs/updates/smoke

tests/Environment Readiness testing

- Utilized UNIX/Linux commands to test system functions

- Developed test cases for server and tablet application testing

- Logged and verified errors in Redmine/Jira/QA Complete/HP

Quality Center

5/10 - 3/13 Hitachi, Norcross, GA

QA Engineer for Application Management/Deployment system

- Tested frameworks and applications

- Tested connectivity from CPE/home routers to mgmt server

- Developed test cases for server, GUI, CPE, home router, tablet

and peripheral testing

- Tested and edited Python scripts

- Load testing and back-end testing using SQL queries/UNiX

- Performed functional and verification testing

- Tested TCP/IP connectivity

- Tested and performed demos of Eclipse based SDK for

application development teams

- Oracle environment; HP Quality Center used for requirement

mgmt, test creation, execution & bug tracking

4/09 - 11/09 ACS, Roswell. GA

QA Engineer for Healthcare Administration Software

-Created test plans, test cases and data for overseas QA teams

to test client/server based system

-Worked with overseas teams to clarify plans, documentation,

work expectations and planning

-Worked with SMEs refining test plans and test cases

- Performed smoke/functional testing using Rational automated

test tools

- Identified best test cases for team to automate.

9/04 - 2/09 IBM, Atlanta, GA

QA Engineer

- QA Tester for TSOM network security software.

- Testing included JAVA based GUI verification, back-end testing

using SQL queries/UNiX; testing of conglomerated security data

streams from third party security monitoring tools.

-Tested security tool functionality and reporting tools.

Ensured product installations, product upgrades and

server/software configurations met customer specifications prior

to release.

- Tested internationalized version of software tool; Tested

versions in three languages and multiple time zones.

- Performed multiple levels of testing: Regression, System,

Performance and Load testing.

- Created test plans, test cases and data; Tracked defects and

errors; Analyzed results.

- Worked with developers in error/design corrections.

- Problem-solved with support team on critical user issues.

-Translated design documents and business requirements into

executable test cases.

- Reported weekly status for QA team progress on test case

writing and case execution.

9/03 - 8/04 Accenture / Bellsouth, Atlanta, GA

Team Lead/ Tester for Callidus sales compensation tool

-Peformed Product and Regression Testing and verified data

streams in UNIX.

-Created testing plans, test cases and data; Tracked defects and

errors; Analyzed results.

-Worked with developers in error/design corrections.

-Devised team workplan; directed team in daily responsibilities.

-Directed UAT sessions with users.

6/03 - 9/03 Home Depot (Contract position), Atlanta, GA

Acceptance and Regression Tester

-Acceptance and Regression tested Kronos Workforce timeclock

management tool.

-Created test cases for timeclock software; Tracked defects and

errors.

5/98 - 1/03 Lucent Technologies, Atlanta, GA

Testing Team Lead for System/Regression testing - Resource

Planning Team.

-Created testing plans, test cases and data;; Analyzed results;

Directed developers in error/design corrections.

-Tested data streams and back-end using SQL queries/UNiX;;

Tested web-based order-entry system (VB and JAVA based) and web-

based applications; developed and ran User Acceptance Tests.

-Design Quality Assurance model and analysis including testing

tools and metrics. Practices resulted in 30% improvement in

error detection, 60% reduction in testing time.

-Corrected data quality issues at the source, changed data entry

procedures, business rules, and data transfer procedures to

eliminate specific data quality issues from re-occurring.

-Developed specifications and initial architecture of software

fixes and enhancements.

Software Quality Assurance Engineer - Worldwide Services Team

-Implemented Software Engineering Institute development

standards (CMM) for teams to increase efficiency; shorter

development times decreased costs by 15%.

-Audited software product/processes for compliance with Software

Engineering Institute requirements; Final reports for upper

management review of operations.

-Created metrics from quantitative data collected on quality

initiative (data includes response times, on-time delivery,

number of errors and changes); Compile and distribute to all

levels of management in statistical and graphical reports for

analysis of process improvement, operating efficiency and status

of all projects

-Conduct Root Cause Analyses to solve major operational issues;

Results included improved communication between development

teams and fewer system outages.

-Provide senior management with periodic updates on the progress

of systems projects through Executive statistical reports and

other written communication. Results allow upper management

visibility into operations and improved budget allocation

decisions.

OTHER EXPERIENCE

Western Michigan University, Kalamazoo, MI

Campus Planning Division

-Managed electrical, lighting and fire safety

system projects for building upgrades.

-Responsible for site/system design, developing

scope and budget, directing bidding process and

overseeing installation.

EDUCATION Georgia Institute of Technology, Atlanta, GA

Master of Science in Management (MBA) June 1998

Concentration: Operations Management \ Information

Technology

Western Michigan University, Kalamazoo, MI

Bachelor of Science in Manufacturing

Design December 1990



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