Manager High School

Jessica Sullivan

** ***** ******

Manchester, CT 06040

860-***-****

Objective: A position within a company where my skills and knowledge can be applied and there is

possibility for growth.

Education:

Marist College, Poughkeepsie, NY, B.S. Communication with Double Minor in Psychology and

Radio/TV/Film

Endicott College, Beverly, MA, September 1997 through December 1998 Major: Psychology, Early

Childhood Education

South Windsor High School, South Windsor, CT, graduated 1997

Experience:

Panera Bread, Manchester, CT

November 2011 to September 2014

Manager

Under the general supervision of the GM. Daily support in the café including being Production, Service

and Training Manager. Held staff meeting of 35+ associates. Daily consolidation of monies. Acting GM

when current and past GMs have gone on vacation. Ran weekly numbers for GM when they were

unavailable.

Chili’s Bar and Grill, Manchester, CT

October 2002 to October 2011

Certified Trainer, Waitress, Hostess, Food Expeditor

Trained 20+ employees. Evaluated them to see if they were ready to go to the next step in the restaurant

training. Attended seminars to further my knowledge in a corporate structure and to help with my

problem solving skills.

Vinny T’s of Boston, Manchester, CT

October 2006 to January 2008

Bar Supervisor

Started as a waitress and worked my way up to bar supervisor. Was in charge of training all new

employees for the restaurant. Was responsible for maintaining low liquor costs and ordering all of the

alcohol. Was responsible for maintaining good relations with liquor salesmen throughout my tie at the

restaurant.

Surfside Inn, Montauk, NY

Assistant to Manager and General Restaurant Responsibilities

Responsible for training of 8 employees, daily reconciling of monies from bar to restaurant and end of

day credit card sales to merge with daily receipts. On site Manager during absences of Restaurant

Manager. Designed and implemented a color coded chart system to identify server sections. The new

process made the rotation of sections clearer and provided more equity to servers, thereby improving

retention.

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