Housekeeping
Resume:
Janet Franklin
Quincy, MA *2169
Email: ***************@*****.***
Work Experience:
Housekeeper. Plantation Inn. Chicopee, MA January 2013-June 2014
Responsibilities included:
• Cleaned rooms, hallways, lobbies, lounges, restroom, corridors, elevators, and other work
areas to ensure the health standards were met.
• Observed precautions required to protext hotel staff and guest; reported damage, theft and
lost and found articles to supervisor.
• Carried linens, towels, toilet items, and cleaning supplies, using a wheeled cart; replenished
supplies as needed.
• Cleaned and disinfected rugs, carpets, upholstered furniture, and draperies, using vacuum
cleaners and shampooers.
• Disinfected equipment and supplies and stocked the linen cart for the next shift .
Cashier. Price Rite. Chicopee, MA September 2012- January 2013
Responsibilities included:
• Established and identified prices of goods and calculated bills by using cash registers and
optical price scanner.
• Received payments by cash, credit cards, or automatic debits. Provided customers support to
process store credit.
• Handled customer complaints and worked with supervisors to ensure all customers were
satisfied.
• Answered customers’ questions, and provided information on procedures or store policies.
• Maintained overall store cleanliness by cleaning the store equipment and work area daily.
Computer Skills:
• Proficient in Microsoft Word and Internet Explorer.
• Proficient in using optical price scanner and cash register.
Education:
C.N.A. Caregivers Training Program, Springfield, MA 2005
H.S.D Technical High School, Springfield, MA 1986
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