Customer Service Sales/Help Desk Technician

Location:

Posted:

September 29, 2014

Ron C. Whitaker

Rocky Mount, NC 27801

Email: *************@*****.***

WORK EXPERIENCE:

27203; Hours Per Week: 40; Annual Salary: $26,000; Supervisor: Silas Evans;

Telephone number: 585-***-****; Contact: Yes

Function as a troubleshooter for Kodak kiosk photo machines

2012 - 2013 Team Member Sales, Advance Auto Parts, Nashville, North

Carolina, 27856; Hours Per Week: 40; Annual Salary: $15,000; Supervisor:

William Fairley; Telephone number: 252-***-****; Contact: No

Function as Team Member Sales at Advance Auto Parts; Demonstrated

Automotive skills in business environments; Performed Sales functions as

Team Member; Demonstrated Automation skills for Customer service

2005 - Present IT Consultant (Self Employed), Rocky Mount, North

Carolina, 27804; Hours Per Week: 40; Annual Salary: $12,000; Supervisor:

Ron Whitaker; Telephone: 252-***-****; Contact: Yes

Function as IT Consultant in Small Business; Demonstrated business

management, Inventory controls and budgetary procedures skills in

business enterprise for daily operations; Performed IT functions

for Software Installation and troubleshooting of the hardware

problems; Scheduled repairs with customers on a daily basis;

Coordinated measures for Networking also upgrade Computers

2000 - 2005 Machine Operator (Temp Worker), Kelly Services, Rocky

Mount, North Carolina, 27804; Hours Per Week: 40; Annual Salary: $20,000;

Telephone: 252-***-****; Contact: Yes

Function as Machine Operator at Kelly Services; Performed skills to

operate different Machines; Demonstrated operational activities of

the Material Handler; Redistributed materials to line operator

EDUCATION:

DEGREE: Associate Degree in Applied Science Information Systems Technology,

Nash Community College - Nashville, NC (2008-2009); Edgecombe Community

College - Tarboro, NC (1998-2002); HS DIPLOMA: Rocky Mount High School,

Rocky Mount, North Carolina

(1988-1990)

TRAINING CERTIFICATIONS/LICENSE:

Automotive Systems Technology (Diploma)

ADDITIONAL SKILLS:

NETWORK Experience (set up and configure home networks); Types 50 wpm