Manager Quality
Resume:
Patricia Farley
**** ***** **** *** **********@*******.***
Colorado Springs, CO 80917 www.linkedin.com/in/patriciafarleycqia/
Highlights of Qualifications
An enthusiastic quality systems professional who has worked at all levels of an
organization from shop floor to top management
Expertise in a variety of sectors: chemical production plant, scientific product and health science
services, manufacturing, technical service/ repair, design engineering, data collection center /
services, and food processing
Experienced in implementing internal audit teams and ISO management systems including
software introduction and customization, employee training and leading positive culture change
Proficient technical skills including ability to: run complex equipment, utilize software applications,
and perform data, process, and risk analysis
Outstanding managerial skills including ability to: effectively communicate, engage employees,
build teams, reach consensus, and facilitate productive meetings
Accomplished in: driving process improvement, performing strategic planning, setting goals,
establishing metrics and achieving customer satisfaction
Experience
Jabil Colorado Springs, CO
QUALITY SYSTEM ENGINEER 2013-2014
Supported ISO quality system, completed 8D reports, project documentation/ records retention
Ensured project deliverables were properly executed before all engineering design gate-reviews
Worked in collaboration with design site in China to manage records for product development
Conducted internal audits for process compliance and adherence to customer requirements
Tricia's Tribute, LLC- Gallery of original art and eclectic accents Safety Harbor, FL
OWNER/ MANAGER 2012-2013
Handled inventory, records and sales reports
Provided gallery services- including setting up exhibits and promoting events
Generated marketing materials campaign
3M Electronic Monitoring, Ltd Odessa, FL
DIRECTOR OF QUALITY ASSURANCE 2010-2012
Implemented ISO: created procedures, reviewed documentation, created necessary systems and
materials, then trained all management/ employees, which resulted in ISO registration
Introduced software for product quality, customer feedback, and supplier quality
Trained internal audit team, managed internal audit program
Participated in managing the transition of Pro Tech Monitoring during 3M acquisition
Sears Holdings Corporation Hoffman Estates, IL
REGION QUALITY MANAGER FOR REPAIR SER VICES 2006-2009
Led/ trained internal audit teams, site coordinators, and maintained the quality system for 10
technical repair facilities coast to coast – ROAD W ARRIOR
Facilitated enterprise teams which: drove process improvements, provided seamless integration
between internal partners, and enhanced customer satisfaction
W orked with many organizational partners including: Supply Chain, Parts and Inventory, Logistics
and Shipping, Compliance and Regulatory, Facility Management, Product Engineering, IT, etc.
Patricia Farley v1.2014 Page 1 of 2
Methode Electronics Rolling Meadows, IL
QUALITY ENGINEER 2005-2006
Led the implementation of LEAN manufacturing (5S and set-up reduction at the Bus Bar division)
Identified several process improvement opportunities for top management based on gap analysis
W orked with customers to fulfill contractual and regulatory compliance (including AS9100)
Compiled monthly data reports, created presentations, and assembled first article inspection
packages or performed DSQA (for Hamilton Sundstrand)
Landauer, Inc Glenwood, IL
PROJECT COORDINATOR 2004-2005
Assisted in bringing a dosimetry product and optically stimulated luminescent technology to
market- activities included validation of equipment, verification of materials while working with
domestic and international suppliers
Prepared test samples, performed analysis, and generated reports
Ace Hardware Paint Division Matteson, IL
QUALITY COORDINATOR 2001-2004
Administrator and trainer for the quality management documentation software including design of
the electronic supplier quality and corrective action function
Assisted quality manager in implementation of ISO 9001:2000 for all departments at two plants
W rote much of the documentation and procedures
Coordinated 6 month Six Sigma project on site for DuPont
Education
Bachelor of Science, Biology Kent State University, OH
Certifications
LEAN Master Facilitator Milwaukee School of Engineering, WI
Certified Quality Improvement Associate American Society for Quality
Facilitation and Group Participation Institute of Cultural Affairs (Chicago)
Professional and Business
American Society for Quality
Chicago Section Special Service Award, for years 2003/2004 and 2004/2005
Chicago Section Board Member
Voted on various issues, maintained the overall health of the organization, and improved services
Chicago Section Newsletter Editor
Responsible for budget, content and services associated with the production and delivery of the
newsletter (circulation of 2500)
St Petersburg/ Tampa Section
Presenter, “Driving Improvement through Social Networking within an Organization”
Member of the Chamber of Commerce- Safety Harbor, FL
Additional Experience
Quality Assurance Technician- Country Pure Foods Akron, OH
Owner/ Manager- Lollipop Stop Daycare East Canton, OH
Preschool Teacher- KinderCare Learning Centers North Canton, OH
Analytical Chemist- Corning/ Enseco Laboratories North Canton, OH
Patricia Farley v1.2014 Page 2 of 2
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