JUSTIN CROWDER
Lake Charles, LA ***** 678-***-**** ***************@*****.***
S Y S T E M S A N A LY S I S & N E T W O R K A D M I N I S T R AT O R
Meticulous Systems Analysis, who undertakes complex projects, meets tight deadlines and delivers superior performance.
Possesses intermediate knowledge in Computer Networking on a small business to corporate scale. Applies strong project planning
and analytical skills to inform senior management of key trends and reduce company expenditures by more than 15%. Operates with
a strong sense of urgency and thrives in a fast-paced setting. Core competencies includes but not limited to:
Windows Management - Network Security – Systems Analysis – Strategic Planning – IT Solutions - Client Relations Network
Analysis - Project management – Documentation – IT Consulting – CompTIA Network +
PROFESSIONAL EXPERIENCE
Polaris Engineering - Lake Charles, La July 2013 – Present
In operation for over 10 years, Polaris is a full service engineering company providing services mainly to the refining and
petrochemical industries found around the world.
Systems Analyst/Network Administrator
• Within the first 3 months in the organization, helped the company reduce expenditures and cut IT costs by 20% by
designing and implementing a solution to extend the existing network to a different new office location using Ubiquity
Airfiber microwave radio systems versus going with a 3rd party solution. Used Microsoft Visio to design layout
• Support an office of 200+ end users concerning the network and with software applications and support 30+ Windows
Servers
• Keeping systems up to date and monitoring the network and keeping an asset log of all company equipment
• Create NAT rules in Cisco router to use WAN IP’s to connect to internal servers through remote desktop services
• Commissioned Windows Server 2008 & 2012 on HP Proliant DL 360/380 rack servers which included the setup of Domain
Controllers, DNS, & Active Directory Roles
• Created IT procedures and help pages for company employees to help them solve problems without having to put in a
helpdesk
• Created a new server room and subnet to segregate departments and setup a firewall to control access to servers all
through Mikrotik Routers that I introduced to the company
• Created a Remote App server using Windows Server 2008 R2, to be able to invoke any app from anywhere without having
to have it installed on a local desktop
• Created badges with keyfob door access using IXP200 Door Access Control software
• Administered Active Directory to create domain profiles, manage member groups by departments, & control access to
individual company workstations
• Managed Group Policy to allow governance over company workstations – Backed up & created images of workstations and
servers for disaster recovery using Symantec Recovery
• Setup Windows 2000 and XP virtual machines using VMWare Workstation 10 - Setup users VoIP phones on Avaya IP
Office Manager
• Improved network functionality by conducting investigations using Wireshark and Colasoft Capsa to do network monitoring
& packet sniffing to locate and eliminate network loops and other network problems
Louisiana Radio Communications, LLC - Lake Charles, La June 2013 – July 2013
Founded in 1947, LRC is Louisiana’s largest provider of premier system integrator of wireless communication systems and services
for Motorola Communication Equipment.
IT Technician
• Responsible for networking and setting up microwave radio’s and routers to be placed on radio towers or internet
subscribers homes and businesses
• Commissioned Lighting detectors and dissipaters and installed them at refinery plants
• Commissioned Vumii State of the Art camera systems and met with IT Director of Lake Charles to choose the locations to
install the cameras for city use
• Administering to over 150 customers throughout Louisiana - CCTV administering - Setup wireless access points for building
to building network connectivity - Understanding the delicate structure of radio spectrums - Exploring and maintaining varies
levels of information technology.
Southern Technologies - Lake Charles, LA September 2012 – May 2013
Southern Technologies is an established computer consulting firm in the Lake Charles area which deals with inner office and outer
office services.
Computer Technician
• Responsible for providing networking and computer solutions for office networks
• serviced over 300 customers throughout Louisiana which included residential and professional clients
• Maintenance various Windows Servers in multiple locations which included updating, and administering to Active Directory
– Setup and maintained Avaya VoIP phone systems
• Performed Malware and virus removals during quarterly maintenance - Hardware and software maintenance and upgrades
- POS troubleshooting for health clinics - Ran Cat5e cable drops for businesses and homes - setup wireless access points
to create a WAN(Wireless Area Network) for Church’s - Administered AutoCAD maintenance and updates for engineering
firms
Trust-IT - Rex, GA March 2010 - July 2012
Trust-IT Small business owner offering basic computer services.
Computer Technician/Owner
• Provided computer services such as hardware repair - Motherboard replacements - Hard drive upgrades - Virus removal -
Processor & RAM upgrade - Laptop screen replacement - Data backups - software installation, and upgrades for XP, Vista,
and 7 operating systems - Refurbished PC’s and laptops for resale - Ran Cat5e cable for gas stations – Provided IT
services to residential and business customers throughout the Atlanta Area
E D U C AT I O N
ASSOCIATE OF SCIENCE, Computer Science & Information Technology (January 2013)
Everest University Online
BACHELORS OF SCIENCE, Information Technology (BSIT) (Pursuing Grad Year 2016)
University of Phoenix Online
Technical Skills
NETWORK ADMINISTRATION HELP DESK SUPPORT SYSTEMS ANALYST PROJECT MANAGEMENT MIKROTIK WIRELESS RADIO SPECTRUM
NETWORK & SYSTEMS TROUBLESHOOTING SYSTEMS ADMINISTRATION ACTIVE DIRECTORY MANAGEMENT CISCO ROUTER
FIREWALL RULES ASSET MANAGEMENT DESKTOP SUPPORT VPN SUPPORT WRITING PROCEDURES FARONICS ANTI-EXE IT SOLUTIONS MICROSOFT
OFFICE SUITES
Certifications
Comptia Network+ - Acquired April 2014
CCNA – In Progress
Information Assurance and Security Certificate – In Progress