Sales Representative Customer Service

Marco Rodriguez

Materials Handler/Forklift Driver

Pomona, CA

************@*****.*** - 909-***-****

To obtain a responsible and challenging position where my experience in Business management and training

in forklift industrial work will be of special value for your company. I am self-driven and maintain a professional

demeanor with a great attitude at all times, my passion and drive for perfection will be an asset to any company.

WORK EXPERIENCE

Materials Handler/Forklift Driver

Mckesson - Chino, CA - November 2012 to July 2013

Responsible for performing the physical tasks involved in the shipping, receiving, and distributing of products,

materials, parts, supplies and equipment.

• Powered equipment such as forklift including Reach, Sit down, Powered Electric jack, and other devices

such as RF Scanner

• Pulls and fills orders, lifts heavy/lightweight items

Sales Representative/ Business Manager

Little Havana Ministore - Pomona, CA - January 2010 to May 2012

Worked as a sales representative for Little Havana for over 2 years with the opportunity to advance to manager

position in early 2012.

• Supervised a team of 5 + people on a daily basis. Ensuring productivity and business growth.

• Took on full financial accountability of daily earnings and business etiquette.

Forklift Operator

Little Havana Ministore - Mira Loma, CA - December 2010 to January 2012

Operate Sit-down/ stand up forklift, moving approximately 200,000 pounds of merchandise per day, receive

cargo onto packing area, report any overage, shortage, and damages from that delivery to supervisor, and

follow packing instructions indicated by paperwork, safely and accurately load materials for delivery onto

freight.

Warehouse worker

Little Havana Ministore - Ontario, CA - October 2010 to November 2010

Received and registered incoming shipment, order picking, stocking and packing for shipment in a fast pace

manner in order to set a daily quota.

Production Line worker

Little Havana Ministore - Ontario, CA - July 2010 to October 2010

Operate, Maintain, and troubleshoot production equipment in execution of daily production schedule, as well

as monitor equipment start up and performance while following sanitary guidelines. OSHA certified forklift

Sales Representative

Little Habana Mini Store - Pomona, CA - March 2008 to September 2008

Executed and oversaw the sales of tobacco products and merchandise. Successfully built the business by

marking prices, doing inventory, and managing overall stock area. Cash handling accuracy, and gained great

customer service experience.

EDUCATION

Associates in Graphic Design/Business management

Westwood College - Ontario, CA

August 2012 to Present

High School Diploma in computer networking and technology

Moneta High School - Gardena, CA

2003 to June 2007

Mt. San Antonio College - Walnut, CA

July 2006

ADDITIONAL INFORMATION

An efficient organized worker with 2+ years as a Business Manager/Sales Rep.

5+ years' experience in warehouse, forklift driver, production line, package handling

Licensed Forklift driver for 4+ years(Sit- Down, Clamps, Electric pallet jack)

Bi-lingual fluent in Spanish/English

Business and Management

• Strong business manager with exceptional account management and client relationship building skills.

• Team leader with proven ability to train, motivate, and supervise others to achieve established goals.

• Business management skills include purchasing, inventory control, business accounting, workflow

coordination, and process improvements with an emphasis on cost saving and efficiency.

Warehouse & Operations

• Handling and organizing all materials as to minimize damage, operating of forklift equipment and maintaining

care to minimize damage and downtime and safely and neatly maintain storage areas and docks

• Maintained accurate records of materials received and transported out of the warehouse

• Ability to read, understand and follow safety procedures as well as the ability to follow oral or written

instruction.

• Review and assemble product orders

Shipping and Receiving

• Expert in the use of heavy equipped machinery; sit down and stand up forklift, the clamp, the cherry picker

and the pallet jack, moving more than 200,000 pounds of merchandise per day with zero products damaged

and no personal injuries.

• Perform loading and unloading of trucks on a daily basis while following safety guidelines

• Able to receive over 50,000 of merchandise arriving from direct shipping companies

• Recognized for being the fastest employee for best time puller, and taking the initiative to fulfill the daily quota.

• Operating systems: /Windows, Unix, Linux ; Database systems: SQL Server, My SQL, Cisco system

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