Customer Service Technician

HUNGLAN TRAN PHAN

*** ****** ******, *** ****, CA 95127

Residence: 408-***-**** CELL:408-***-****

Email: ***********@*****.***

OBJECTIVE:

Seeking a challenging position as a Senior Electronic Technician with a

company that will provide opportunities to

utilize my educational background and work experiences.

SUMMARY OF QUALIFICATION:

.Support mechanical system assembly activities as needed.

. Perform touch up / rework on PCB's

. Excellence soldering skill.

Able to identify components, component values, and polarity

Follow touch up work procedures

.Twist, bend, trims strip, or file wire leads of components or reams holes

in boards to insert wire leads, using hand tools.

. Ability to meet deadlines in a fast-paced changing business environment.

.Ability to work with technical manuals, specification, Drawings/Diagram,

Schematics

Ability to perform tasks with minimal supervision.

High level of teamwork and collaboration skills.

Punctuality and good attendance record.

. Proven ability to test, troubleshoot, and repair components through full

release cycle and successfully deliver products in a fast-paced

environment.

. Technical ability and self-initiative to quickly learn new and emerging

technologies.

. Excellent interpersonal communication skills.

. Ability to work effectively both independently and as a team member.

. Extensive knowledge of ECL and TTL, CMOS, ASIC, components. ...

. Extensive knowledge of mechanical. assembly.( hand tool, Torque range,

Power Screw driver, Connector Crimper,(ratchet crimp, Ideal crimp

. Used OSCILLOSCOPE, DVM, SPECTRUM-ANALYSIS to debug down to component

level

. Very hard Worker and friendly

EXPERIENCE:

7/2007 to 3/21/14 L3 COMMUNICATIONS (TINSLEY-SSG)

4000 LAKESIDE ROAD

RICHMOND CA 94806

.METROLOGY TECHNICIAN

. Responsible to test WFL Lenses for Lawrence Livermore ( NIF ) national

lab (LLNL) by using laser interferometer to test accuracy and high quality

lenses, Analysis data flatness and enter to data log.

Testing CEA lens similar to WLF lenses ( Livermore Lab) for France

government

PMM. measurement and Analysis

5/2006 to 4/2007 KLA-TENCOR

3 TECHNOLOGY

MILPITAS CALIFORNIA

Associate test engineer .

Responsible to bring up the system from start to final test. Calibration

the Laser,

Flatness Chuck, wafer, Side by side, front to back calibration. Adjust

laser to focus point. Teaching Robot handler to do Wafer test, Level

casting system and run all final program test, X, y . Ironman,

Contamination test...

Enter all data, Passed or Failed to Equality

12/2005 to 5/2006 SANMINA-CSI

SAN JOSE CALIFORNIA

Senior test technician

.Responsible for troubleshooting Mother Board server for PILLAR DATA system

.Working with Engineering to improve quality of product for customer

04/2004 - 08/2005 CREDENCE SYSTEMS CORPORATION

Milpitas, California

Senior Test Technician

.Responsible for troubleshooting Sarpphire boards ( T1, T2, T3 )

. Responsible for troubleshooting and repairing K1 board (Memory Test).

. Responsible for repairing dog boards (Eng's Boards) for K1.

. Support K1 product and system integration.

. Train new hires and peers on diagnosing and repairing K1 boards.

11/2002 - 04/2004 ACCESS CLOURE MEDICAL DEVICES

Santa Clara, California

Technician:

.Responsible for Assembler and verify subassemblies of building Catheter (

pusher, Hubs, Proximal shaft )

.Performed operation in which the use of UV light were required

.Test for final leak Catheter to make sure have acceptable standards

required by following quality policies.

.Excellent hand coordination to put together many small pats for hand

assembly

12/1988-08/2002 TERADYNE INC., San Jose, California

Senior Test Technician - Team Lead

Global Customer Service's Group (From 06/1998 to 08/2002)

. Responsible for troubleshooting and repairing field returned boards for

Polaris Tester.

. Support Production Group to test and repair their Production boards.

. Worked closely with Engineering teams to resolve open and pending issues.

.. Final System Integration Technician - Team Lead

Memory Test Division (From 12/1988 to 06/1998)

.Responsible for bringing up Genesis/Pegasus Memory Testers from start to

the end.

. Debug electrical and mechanical problems at system level.

. Troubleshoot several different types of Teradyne's PCB

(THS/PE/APG/DBM/ECR) down to component level.

. Provide feedback and document problems to Supervisor and Engineers for

immediate corrective actions.

. Help and support the Test Team to improve product quality and reduce down

cycle time.

. Travel to customer sites to support Field Service Engineers to install

and repair systems.

04/1985 - 121988 ANALOGIC (Formerly 3H Industrial),

SUNNYVALE, CALIFORNIA

Test Technician

. Responsible for testing power supplies by using Swinger (Electronic

loaded)

.Responsible for debugging bad Power Supplies to components level

. Responsible for building AC Source from assembly level to final test

level.

. Responsible for testing and debugging FET board, amplifier PCB, including

hybrid components and surface mounted devices.

EDUCATION: San Jose City College, 06/1985

. Associate degree in Electronics.

. Bay Valley Tech, 06/1983

. Diploma in Electronics.

REFERENCE: Available upon request.

Contact this candidate