Project Manager Management
Resume:
YOICHIRO HAYAKAWA
Sterling, VA 20166
********.********@*******.***.***
EDUCATION
Robert H.Smith School of Business, University of Maryland, College Park, MD
Master of Business Administration and Master of Science in Business: Information Systems 2014
Waseda University, Tokyo, Japan 1995
Bachelor of Economics
- Selected to join 2-year intensive International Economics Seminar.
- Thesis: Economic Activities in the Chinese Communities of Tokyo, Bangkok and Kuala Lumpur.
PROFESSIONAL EXPERIENCE
NSD Co Ltd, Tokyo, Japan 1998 - 2012
A system integrator with 3,900 employees, which develops systems and software for customers of wide-ranging business.
Senior Project Leader
- Responded to request for proposals (RFPs) by submitting bids, and led systems development projects.
- Won two contract extensions worth US$2.7M by implementing a new customer relationship management (CRM) system from a domestic medical equipment company; led team of 20 including third-party employees.
- Created and led a team of 60 members meeting monthly to study project management based on materials from the Project Management Institute: facilitated sessions and case studies (led for 3 years from 2005 to 2008)
Project Manager
- Managed all phases (analysis, design, development, testing, implementation and post-production support) of US$2M project developing customer management system for a domestic wireless carrier in Tokyo.
- Led award-winning project named "the Best Project of 2008 by the largest software vendor," implementing customer management system, provisioning network management system, bill calculation, and payment management systems for major electronics manufacturer.
- Led team of 10-20 internal project members, enabling clients to handle transactions with 200,000 customers monthly.
- Led US$1.5M support system project for agriculture firm to help their consulting section analyze data effectively.
Project Leader
- Led project implementing systems including Customer Relationship Management, bill calculating system and payment management system for major digital contents/broadband services client; led team of 8 and mentored individuals on project management.
- Designed a US$1.75M web-based system using .NET Framework and offered online planning service diagrams of the entire train system for major domestic railway company.
- Led team of 40 manager-level employees studying coaching skills in order to better motivate and guide subordinates. Facilitated discussion and case studies, and invited guest speakers.
Ministop Co Ltd, Chiba, Japan 1995 - 1997
4th largest convenience store chain in Japan with 4,000 branches today.
Consultant
- Consulted with owners of 5 franchises, creating business plans, and performing financial and cost cutting analysis.
- Assisted with launch of 4 new franchises successfully.
Store Manager
- Operated and managed 3 stores, including training staff and writing quarterly reports.
ADDITIONAL INFORMATION
- Certified Project Management Professional (PMP) from the Project Management Institute (PMI) (2006)
- Volunteer community swimming instructor every two weeks at a local pool (2006 - 2012)
- Extensive overseas travel experience; have been to 27 countries
- Volunteered in affected areas twice after the 3/11/2011 East Japan earthquake
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