Customer Service Engineer
Resume:
Gulshan Kumar
E mail : ***************@*****.***
Mob No.: +91-775*******, +91-904*******
Present Address : Flat No. 6 Lotus Villa Appartment Talegaon,Pune,(MH)
Career Objective
• To find a challenging and rewarding position where I can make valuable contribution to the growth
of an organization and constantly improve myself.
Professional Experience:
• From August 2008 to June 2009 as Trainee Engineer In Makino Technical Training Centre (MTTC)
Bangalore in Quality Department.
• From July 2009 to June 2010 As Trainee Associate Member (TAM) in Pierburg India Pvt Ltd,Pune
in the Department of Engineering Design.
• Currently Working as APPRENTICE ENGINEER in KSPG Automotive Pvt. Ltd., Pune, since
July 2013 in the Department of Engineering Design .
PROFESSIONAL SUMMARY:
Mechanical Engineer with two years of experience in Engineering Design
EGR Valves design
•
Preparation of Bill of Materials
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Releasing drawings in SAP for manufacturing
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Strong experience of Geometric Dimensioning and Tolerances.
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Hands On Experience in working with PDM & PLM system (SMARTEAM)
•
Parametric Modeling & Detailing of components with top down assembly knowledge in Catia V5.
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Hands on experience on MS office – Word, Excel, PowerPoint
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Basic knowledge and experience of SAP module
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STRENGTHS:
• Flexible, hardworking, highly motivated person with proactive approach to work
• Team player with positive attitude
• Good Drawing reading ability, Involvement in the Concept planning, a part of Project acquisition
team
• Willing to learn new technologies and undertake challenges.
• Strong communication skills, Work experience in MNC in intercultural environment
SOFTWARE SKILLS:
CATIA V5 R19 (Part, Assembly, GSD, and Drawing)
•
PLM SYSTEMS: SMARTEAM
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SOLID WORKS 2012
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AUTO CAD 2012
•
PROFESSIONAL EXPERIENCE:
1) Current Employer: KSPG AUTOMOTIVE INDIA PVT. LTD.
July 2013 – Today
Role: Apprentice Engineer (Design & Development Department)
Roles and Responsibilities:
• Creation of drawing specification; Design layout with respect to function, tolerance, stability and
material selection, to fulfill the requirement of the customer product specification; Designing by means
of CAD software in 3D and 2D
• Maintain Bill of Material by means of SAP R/3; customer service; Design related consultation and
appointments, Exchange of drawings, information
• Follow up of the delivery date and costs, as well as the quality related actions
• Coordination during customer overlapping modifications
• Training and support of other colleagues.
• Creation of presentation documents for the design solutions found; communication with customers
and suppliers.
• Conceives original ideas for new products and develops them into practical and economical
models.
• Interacts with customers, vendors, marketing and sales personnel, and other engineering areas
during the pre production stages of new products.
2) Pierburg India Pvt. Ltd.
July 2009 – July 2010
Role: Trainee Associate Member (Design & Development Department)
• Creation of drawing specification; Design layout with respect to function, tolerance, stability and
material selection, to fulfill the requirement of the customer product specification; Designing by means
of CAD software in 3D and 2D
• Maintain Bill of Material by means of SAP R/3; customer service; Design related consultation and
appointments, Exchange of drawings, information
• Follow up of the delivery date and costs, as well as the quality related actions
• Coordination during customer overlapping modifications
• Training and support of other colleagues
• Creation of presentation documents for the design solutions found; communication with customers
and suppliers
• Conceives original ideas for new products and develops them into practical and economical
models.
• Interacts with customers, vendors, marketing and sales personnel, and other engineering areas
during the pre production stages of new products.
3) Makino India Pvt. Ltd.
August 2008 – June 2009
Role: Trainee Engineer (Quality Department)
Roles and Responsibilities:
• Inspection of incoming components
• First off Inspection.
• Handling Of Metrology Instruments Like Operate C.M.M.,Roughness Tester, Profile
Projector,Contour Tester
• Responsible for calibration of the instruments Used like micrometer,vernier caliper & different type
of gauges.
Academics Qualification:
• Bachelor of Technology from C.E.M (Punjab Technical University), Kapurthala (Punjab) with 77%
marks in 2013.
Specialization: Mechanical Engineering
• 3 year Diploma from M.C Polytechnic Jalandhar with 64.3 % marks in 2008.
Specialization: Mechanical Engineering
• Sr. Secondary (10+2) in Arts as correspondence from PSEB with 60% marks in the year 2007.
• Matriculation (10th) from Nav Jyoti Adarsh Shiksha Kendra School (PSEB), Jalandhar with 66%
marks in the year 2005.
Industrial Training:
6 Months industrial training in Leader Valves Limited.
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6 Weeks industrial training in Leader Valves Limited.
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2 Weeks industrial training in Central Institute of Hand Tools.
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2 Weeks industrial training in Kapsons Industries Limited.
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2 Weeks industrial training in Leader Valves Limited.
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2 Weeks industrial training in Rail Coach Factory, Kapurthala
•
Projects Undertaken:
• Automatic Spot Welding Machine: (Gold Medal for Project, which comes first in Punjab in Tech
festival 2008, held at Malout)
• Solar Vehicle With RF Module:
Technical Skills:
Basic Of CNC Programming
•
Basic Knowledge Of MTS(Mechematical Tech. Software)
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Extra Curricular Activities:
Took active part in Tech.Fest held at Malout in 2008.
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Member of N.C.C. in Diploma College
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Hobbies:
Listening Music
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Travelling
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Personal Details:
Gender : Male
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Date of Birth : 20 October 1988
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Father’s Name : Sh. Bishan Kumar
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Present Address : Flat No. 6 Lotus Villa Apartment, Talegaon,Pune,(MH)
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Permanent Address : 369/17 Krishna Nagar Near M.G.N School, Jalandhar(Punjab)
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Nationality : Indian
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Marital Status : Unmarried
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Language Known : English, Hindi, Punjabi
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Passport No. : H5257121
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DECLARATION:
All the statements made in the resume are true and correct to best of my knowledge and belief.
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I assure that I will confidently accomplish the opportunity given to me.
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Place:
Date: (GULSHAN KUMAR)
Contact this candidate