Customer Service Manager
Resume:
Douglas B Brandenburg
Indianapolis, IN *****
*******************@*****.***
CAREER TARGET: Looking for a position where I can apply my knowledge to advance and grow.
I bring to the table a strong and meticulous work ethic, reliability, and a positive work attitude.
EXPERIENCE:
Fastenal Corporation, Shift Lead/Supervisor 2011-2014
Responsibilities/Specialties
Accountable for 2,000-5000 customer orders to be picked daily
Manage a shift of 7-12 unit load members
Work directly with several departments to make sure orders are picked
Accurately and shipped efficiently worldwide
Maintain A automated crane system that makes picking orders effective
Forklift certified
Exquisite Carpet & Upholstery Care, Owner 2008-2014
Responsibilities/Specialties
Operations Manager
Marketing /Sales
Scheduling
Accounts Payable/Receivable
Carpet & Upholstery Cleaning
Wood Floor Restoration
Tile & Grout Cleaning
Commercial Tile Cleaning & Preservation (strip & wax, polish and maintain)
Full service Janitorial Cleaning
Water Damage Restoration
Instant Tax Financial, Consultant/Preparer 2 yrs
Responsibilities/Specialties
Facility Manager
Tax consultant
Tax Preparer
Check Smart Financial LLC, Customer Service Rep 2 yrs
Responsibilities/Specialties
Check Cashing
Loan Officer
Company Accounts Payable/Receivables
Western Union Payments/Receivables
Customer Bill Payments
Courtesy calls/Debtor Calls
Cash Management
Opening/Closing Store Operations
Dave Wood’s Painting, Site Production Mgr /Painter 3 yrs
Responsibilities/Specialties
Site Production Mgr
Scheduling, Co-ordinate with contractors
Commercial/Residential Painting
Interior/Exterior Painting
Site Clean-up
A.M.J Medical/Aeromed Medical Company, Indianapolis Operations Manager 2 yrs
Responsibilities/Specialties
Manage day to day Office Operations
Patient Scheduling, (Oxygen Delivery, Medical Equipment)
Employee Scheduling
Driver Logistics
Equipment set-up and Removal (Beds, Lifts, O2 Machines and Liquid O2 Tanks)
Coordination with Veterans Hospital & Their Patients
Route Driver
Prestigious Carpet & Upholstery Care, Production Mgr/Cleaning Technician 9 yrs
Responsibilities/Specialties
Marketing & Public Relations
Carpet Cleaning/ Upholstery Cleaning
Wood Floor Restoration
Tile & Grout Cleaning
Strip & Wax Commercial Tile Floors
Water Restoration
SEMINARS/ADULT EDUCATION:
IRS TAX CODE CLASSES, 2009, 10
Current: Tax Preparer Identification Number
Instant Tax Financial, 2009, 10
Tax Code/Preparer courses
Check Fraud/Deception Training, 2008
Business Management, 2008
Institute of Inspection, Cleaning and Restoration Certification 1996,97,98, 2014
Carpet Cleaning, Upholstery Cleaning, Tile & Grout, Hard Surface Cleaning
Odor Control
Current IICRC WRT,ASD
EDUCATION:
BEN DAVIS HIGH SCHOOL
INDIANAPOLIS, IN
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