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Customer Service Representative

Location:
United States
Posted:
September 29, 2014

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Resume:

Naomi Garcia

**** **** **. ****: 832-***-****

Pasadena, TX 77503 Email: ***********@*****.***

Objective

Searching for work that offers training if needed. Open to learning new things.

Experience

Credit Central Pasadena Texas

Customer Service Representative July 2014 – Present

Pick up money from the bank for the office.

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Call potential borrowers and past dues.

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Process application and verify information.

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Handle incoming calls, take payments, count cash, and balance end of day deposits.

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Make sure the office looks presentable.

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Safway, Pasadena, TX

Hole watch/ Fire watch/ Painter Helper January 23, 2014 to June 5, 2014

Completed proper documentation and reports of services provided.

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Learn the company policies and procedures.

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Monitored the confined space and made sure the crew was not in harms way.

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Prep area for work.

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Bristle Blast, hand sand, wipe, and paint the welds and pipes.

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Completed the time sheets and sign in sheet.

Ross Stores, Pasadena, TX

Front End Supervisor November 20, 2012- January 19, 2014

Handles cash and handles cash drawer.

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Receive payment by cash, check, credit cards, vouchers, or automatic debits.

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Issue receipts, refunds, credits, or change due to customers.

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Assist customers by providing information and resolving their complaints.

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Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash

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registers, or optical price scanners.

Greet customers entering establishments.

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Answer customers' questions, and provide information on procedures or policies.

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Sell tickets and other items to customers.

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Process merchandise returns and exchanges.

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Maintain clean and orderly checkout areas and complete other general cleaning duties, such as

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mopping floors and emptying trash cans.

Stock shelves, and mark prices on shelves and items.

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Sage Dental, La Porte, TX

Community Outreach Representative December 09, 2011 – February 14, 2012

Schedule appointments for patients to come into the dentist office.

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Let the community know that there is a new dentist office in the area.

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Make events in the area in apartments, neighborhood parks, libraries, grocery stores, and etc.

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Kids Kountry Learning Center, Deer Park, TX

Teacher Aide April 23, 2008 – May 05, 2009

Worked with infants to school age kids.

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Assisted teachers with carrying out lesson plans.

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Provided general care to all ages and participated in play with children.

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Maintained safe and clean work area.

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Greeted the parents as they would pick up their children.

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Long John Silver, Pasadena, TX

Cook/Cashier October, 2008 – November, 2008

Prepare food for customers.

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Make sure all orders are out.

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Refill containers and soda machine.

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Unload boxes with food and store in freezer in appropriate place.

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Take orders and handle money.

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Clean work area, lobby, restrooms, and take out trash.

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Education

Stevens-Henager College, Online

Pursuing Bachelors in Emphasis in Accounting Forensics June 2012- June 2015

Deer Park High School, Deer Park, TX

High School Diploma August 2006 – June 2010

Skills

Hard worker, quick learner, works well under pressure, capable of managing responsibilities in a high-volume

atmosphere, and works well as a part of a team. Typing Speed: 40 wpm,Database Software,Graphic or Drawing

Software,Internet Browser,Microsoft Office,Peripheral Devices,Personal Computer,Presentation

Software,Spreadsheet Software,Cash Register, and Multi-line phone system.

Reference

Kristian Limas

Cell: 832-***-****

Nanny

Alisia Rodriguez

Cell: 281-***-****

Fire watch

Jennie Vang

Cell: 715-***-****

Area Supervisor



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