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Customer Service Representative

Location:
United States
Posted:
September 29, 2014

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Resume:

Naomi Garcia

**** **** **. ****: 832-***-****

Pasadena, TX 77503 Email: ***********@*****.***

Objective

Searching for work that offers training if needed. Open to learning new things.

Experience

Credit Central Pasadena Texas

Customer Service Representative July 2014 – Present

Pick up money from the bank for the office.

Call potential borrowers and past dues.

Process application and verify information.

Handle incoming calls, take payments, count cash, and balance end of day deposits.

Make sure the office looks presentable.

Safway, Pasadena, TX

Hole watch/ Fire watch/ Painter Helper January 23, 2014 to June 5, 2014

Completed proper documentation and reports of services provided.

Learn the company policies and procedures.

Monitored the confined space and made sure the crew was not in harms way.

Prep area for work.

Bristle Blast, hand sand, wipe, and paint the welds and pipes.

Completed the time sheets and sign in sheet.

Ross Stores, Pasadena, TX

Front End Supervisor November 20, 2012- January 19, 2014

Handles cash and handles cash drawer.

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

Issue receipts, refunds, credits, or change due to customers.

Assist customers by providing information and resolving their complaints.

Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash

registers, or optical price scanners.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or policies.

Sell tickets and other items to customers.

Process merchandise returns and exchanges.

Maintain clean and orderly checkout areas and complete other general cleaning duties, such as

mopping floors and emptying trash cans.

Stock shelves, and mark prices on shelves and items.

Sage Dental, La Porte, TX

Community Outreach Representative December 09, 2011 – February 14, 2012

Schedule appointments for patients to come into the dentist office.

Let the community know that there is a new dentist office in the area.

Make events in the area in apartments, neighborhood parks, libraries, grocery stores, and etc.

Kids Kountry Learning Center, Deer Park, TX

Teacher Aide April 23, 2008 – May 05, 2009

Worked with infants to school age kids.

Assisted teachers with carrying out lesson plans.

Provided general care to all ages and participated in play with children.

Maintained safe and clean work area.

Greeted the parents as they would pick up their children.

Long John Silver, Pasadena, TX

Cook/Cashier October, 2008 – November, 2008

Prepare food for customers.

Make sure all orders are out.

Refill containers and soda machine.

Unload boxes with food and store in freezer in appropriate place.

Take orders and handle money.

Clean work area, lobby, restrooms, and take out trash.

Education

Stevens-Henager College, Online

Pursuing Bachelors in Emphasis in Accounting Forensics June 2012- June 2015

Deer Park High School, Deer Park, TX

High School Diploma August 2006 – June 2010

Skills

Hard worker, quick learner, works well under pressure, capable of managing responsibilities in a high-volume

atmosphere, and works well as a part of a team. Typing Speed: 40 wpm,Database Software,Graphic or Drawing

Software,Internet Browser,Microsoft Office,Peripheral Devices,Personal Computer,Presentation

Software,Spreadsheet Software,Cash Register, and Multi-line phone system.

Reference

Kristian Limas

Cell: 832-***-****

Nanny

Alisia Rodriguez

Cell: 281-***-****

Fire watch

Jennie Vang

Cell: 715-***-****

Area Supervisor



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