OBJECTIVE: To contribute my organizational and people skills to assist a
company in the achievement of its corporate goals.
LANGUAGES: English and Spanish (Fluent)
CERTIFICATION: Registered Court Interpreter - GA (Certification pending)
Certified Auto Sales Consultant
Notary Public - GA
EDUCATION: Atlanta Technical Institution, Atlanta, Georgia
York College, Jamaica, New York
Jamaica High School, Jamaica, New York
SKILLS: Strong communication skills; excellent organizational and time
management skills; dependable and responsible; creative and resourceful;
interrelate with customers, management and co-workers in a professional
manner
SOFTWARE KNOWLEDGE: Microsoft Windows, Word, Word Perfect, Excel, Outlook,
PROFESSIONAL EXPERIENCE:
Reflections Hand Car Wash & Detailing, Tyrone, GA Current Employer
Detailer
Managed employees; clean and refurbish new and used automobiles; required
to work under pressure and in extreme weather conditions; utilize time
management and organizational skills; served as interpreter for Spanish
speaking detailers; managed sales transactions and run end-of-day reports;
maintain good customer service to ensure customer satisfaction
Valero, Pompano Beach, FL 2013 - 2014
Store Associate
Provided exceptional customer service to ensure customer satisfaction; ran
cash register; balanced cash; inventory and lottery transactions; prepared
daily shift and fuel reports; maintained a clean guest friendly environment
inside/outside store; ordered/received vendor deliveries; merchandising
HMS Host, Hartsfield Airport, Atlanta, GA 2011 - 2013
Supervisor - Sean Jean Boutique
Relief Supervisor - Kiehl's, Beauty Lounge, Tumi, Destination ATL, Sunglass
Icon and
ATL Sunglass Shop
Oversee store's daily operations; responsible for opening and closing
store; pick-up and drop-off banks; assign banks to associates, cash out
banks and provide printed sales reports; oversee sales transactions;
merchandising; responsible for meeting store sale goals; prepare marketing
sales reports; design storefront mannequin displays; train and supervise
sales associates; ensure store is clean and organized at all times; provide
customer service assistance; inform customers of new merchandise and
promotions; maintain good customer relationships to ensure customer
satisfaction
Allan Vigil Ford Lincoln Mercury, Morrow, GA 2010
Certified Sales Consultant
Consult with customers and provide them with the most suitable new or used
vehicle based on their needs; prepared/maintained forms and reports; inform
customers of new vehicle promotions and rebates when available; maintain
good customer relationships to ensure customer satisfaction
Quest Security (Monitronics - Part-time), Atlanta, GA 2006-2010
Security Consultant
Consulted with homeowners regarding their security system investment;
designed system based on home layout; pre-wired homes for security and home
entertainment systems; created and managed business marketing strategies;
generated customer base from referrals, field prospecting, telemarketing,
networking with builders, and insurance and real estate agents; attended
and spoke at homeowner association meetings (i.e. neighborhood safety
awareness)
Locktite Security (ADT), Atlanta, GA 2006-2010
Security Consultant
Consulted with homeowners regarding their security system investment;
designed system based on home layout; pre-wired homes for security and home
entertainment systems; created and managed business marketing strategies;
generated customer base from referrals, field prospecting, telemarketing,
networking with builders, and insurance and real estate agents; attended
and spoke at homeowner association meetings (i.e. neighborhood safety
awareness); served as field trainer for new sales recruits; conducted
weekly sales meetings; attended business, sales and motivational seminars
HouseSoldRealtors (Part-time), Jonesboro, GA 2006-2007
Property Restoration and Laborer Supervisor
Coordinated and organized time frame for completion of projects; oversaw
and managed layout/installation of security systems; required to work under
pressure, meet critical deadlines and utilize time management and
organizational skills; served as interpreter for Spanish speaking
contractors
Macy's Department Store (Part-time), Morrow, GA 2002
Surveillance/Loss Prevention
Monitored department store for criminal activity; alert authorities of
theft of merchandise
DBS Sounds, College Park and Forest Park, GA 1999 - 2006
Store Manager
Managed two independent music retail stores; provided customer service
assistance; merchandised; designed storefront and in-store displays;
oversaw sales transactions; maintained and ordered inventory; responsible
for closing out cash registers and credit card transactions; prepared daily
bank deposits; acted as liaison between vendors and owner; prepared written
reports for marketing sales; prepared new album release reports/comments
and first day and weekly sales reports for major record labels; assisted
with organizing artists in-store album release appearances
References furnished upon request