Manager Project

KEITH CHAMISH

* *. ****** **** ****** Hills, NY *0977 323-***-****

Keithchamish.com *******@*****.***

SUMMARY

Highly technical, user-focused professional with extensive experience planning and executing complex

projects against aggressive time and budget requirements. Articulate, collaborative leader skilled in directing

multidisciplinary teams toward the goal of fostering UX excellence. Expansive expertise across wide range of

software, systems and hardware (See page 3 for full list). Areas of Expertise:

IT Project Management • Mobile App & Platform Development • Server Administration & Migration

User Experience • Technical Troubleshooting • Workflow Optimization • Team Leadership

DAM cataloguing, storage, retrieval and distribution • Timeline Management • Cross-Team Collaboration •

PROFESSIONAL EXPERIENCE

SR. PRODCUT MANAGER December 2013 – Present

Valley Cottage, NY

Gevril Group

•Introduced & implemented the company’s first DAM solution by implementing Globaledit .The companies

tens of thousands of images and videos are now easily sorted & utilized throughout multiple

departments, clients & project needs.

•Planned, directed and executed revamping of 5 major e-commerce markets. Taking a thorough & anyatical

approach by designing new templates & scripts. I outlined all products & price mismatches identified

by portals such as Amazon, Overstock, Rakuten & Sears. This overhaul has increased SKU sales &

retained customer traction by over 30 %.

•Mentored and directed multidisciplinary teams in delivering top-tier e-commerce metrics & better practice.

Key Achievements

•Created new workflows to better process & keep records of returns from multiple vendors such as ShopHQ,

Amazon Jackthreads etc.

• Built a CMS to allow employees to internaly track trouble tickets.

•Built scripts & spiders that fed data to key decisions makers in adjusting pricing & better product

selections .

•Introduced & integrated the company’s first DAM solution simplifying the sales teams need for product

offering & presentations.

• Managed Google Analytics and performed search engine optimization to company’s website and social

media platforms.

SR. PROJECT MANAGER July 2011 – August 2013

International Awards Group New York, NY

•Planned, directed and executed complex IT projects in support of business objectives.

•Mentored and directed multidisciplinary teams in delivering top-tier UX.

•Troubleshot and resolved project challenges, while communicating progress with subordinates and all

stakeholders to ensure transparent, compliant processes.

Key Achievements

•Lead UX designer in creation of company’s first iOS app; wrote scope of work, directed team of backend

coders, designer & iOS developer in development of app hosting 2,000+ videos, mp3s and retina display

images (Two versions in App store with CMS & framework ready for future versions).

•Oversaw build and deployment of company’s private enterprise app used by Chief Creative Officers of

world-leading advertising agencies.

•Led design and rebranding of company’s website, adding new digital showcase and CMS editable by

selected employees to easily update and maintain website.

•Slashed staff workload via full re-build of company’s online submissions and processing system.

•Migrated web servers from combined cloud and in-house system fractional solution to fully deployed and

managed Rackspace server.

•Migrated company’s Exchange 2003 server to Exchange 2010 cloud-based server.

•Improved employee relations and workability through design and implementation of online ticketing,

tracking, and scheduling system aligning workforce in more collaborative manner.

•Introduced and deployed Limelight Video Platform, used to streamline public video upload system via

simplified single solution.

• Managed Google Analytics and performed search engine optimization to company’s website and social

media platforms.

DIRECTOR OF IT August 2005 – July 2011

Laidlaw & Co. New York, NY / United Kingdom

• Directed enterprise-wide IT functions, including project management, quality assurance, and compliance

and regulatory enforcement in New York; Miami; San Francisco; Austin, TX; and the UK.

•Oversaw and supported Microsoft Exchange, Lotus Notes, Thomson Financial Quote System, and Avaya

and Nortel VoIP phone switches.

DIRECTOR OF IT, LAIDLAW & CO., CONTINUED

•Maintained servers in co-location datacenter; the Cisco firewall (PIX), routers, and switches; the HP Blade

Center; and Barracuda Web Filter and firewalls.

•Hosted and managed Windows and Linux virtual machines, web servers, Active Directory, ADP servers,

MAS500, Windows 2005 SQL servers, and FTP site and software.

•Installed, configured, and managed Barracuda 210, 310, and 410, including daily content, utilization,

management, and security monitoring and reporting.

•Database administrator over installation and maintenance of MS SQL 2005 servers.

•Maintained user access to datacenter through Cisco VPN, MPLS, and Frame Relays.

•Performed quality assurance, staging, and production for new software application releases.

•Provided firm-wide IT support for Laidlaw & Co’s multi- city, state, and country network.

•Designed and set up new office data centers and trading floors.

•Set up temperature and environmental alarm alert system in communication rooms.

•Wrote technical portions of the company’s business continuity plan.

•Installed and maintained a “Toll Accounting” system to allocate and monitor monthly toll charges.

•Ensured complete protection of company’s IT systems against viruses, malware, security threats, and other

data threats.

•Trained and assisted end users with all Microsoft and back-office products.

•Installed and managed do-not call lists for FCC telemarketing rules.

• Completed backup and archiving of e-mails, social networking, and instant messages, including real-

time monitoring as per FINRA’s and SEC’s rules.

Key Achievements

•Controlled costs and streamlined IT budget by collaborating closely with accounting department.

•Eliminated costly circuits, services, and fees while increasing bandwidth, features, and redundancy.

•Reduced older balances and charges through strategic contract negotiation.

SR. SYSTEMS ENGINEER October 2002 – August 2005

National Securities New York, NY

• Directed Windows and Linux environments comprising 7 Windows servers and 5 UNIX servers.

• Led all phases of complex projects in line with budget, time and user requirements.

EARLY CAREER TRAJECTORY

IT MANAGER

Sharpe Capital (Acquired by National Securities)

FIELD TECH MANAGER

Computer Factory

COMPUTER ENGINEER & TECHNICIAN

47th St. Photo & Computer

EDUCATION

AAS, Information Systems

Bramson Ort

TECHNICAL EXPERTISE

Proficient in the following software:

• • Wireframing / OmniGraffle, •

Apple iOS Development Agile methodology

Blasamiq, Visio

• •

Apple Enterprise License Channel Max

• Collaborative software

• •

Amazon AWS, EC2 & S3 Netware

solutions

• •

Basecamp, Asana, Trello, Mac OSX

• Version Control management

• •

Data Mining, Excel reports Limelight Video Platform

• Citrix

• •

Active Directory Filezilla

• Plesk

Administration • HTML

• Parallels

• Scrm leader & team • Pivotal Tracker

•

collaborator Cahnnel Advisors • GitHub

• •

Amazon Vendor Central Quick Time • xCode

• •

Exchange Administration MS Office Suite’s

Strong experience using these operating systems, enterprise applications & methodology:

• • •

Windows Strong UX & UI Terminal Server

2000/2003/2008/2013 Server • ISA Firewall

• Exchange Server • Proxy Server

• Mailchimp & Benchmark

• 2003, 2007, 2010 • Rackspace, Heroku,Linode

• Archive Expert

• Apache • Citrix

• Video Transcoding

• Amazon AWS ES & S3

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