hugo U. lujan
RISK OFFICER
Global IT Analyst Professional with Risk Management experience mitigating risk to protect the reputation of the
firm. Proven ability to identify risk opportunities and develop strategies that can be enforced by implementing
tighter controls that will increase value and brand visibility.
• Excel
• MSWord
• •
PowerPoint UNIX
• •
SOX Recertification ISO 9000
• •
BCP – Business Spanish – Read,
Continuity Planning Write, & Speak fluently
• •
Project Management Business Analyst
• •
MS SQL Autosys Job
Scheduling
GOLDMAN SACHS
EXPERIENCE
OCTOBER 2010 –
PRESENT
Risk Officer
Spearheaded a mission
critical project known as IPM
– Infrastructure Privilege
Management
• Mitigated the access of
high level users with
super user, system
administrator, and
management permissions
to critical applications.
As a result of this
finding, a quarterly
recertification program
was put in place using
Excel, PowerPoint, and
firm software programs.
• Launched, monitored,
and collected evidence
that was presented to
external auditors such as
PricewaterhouseCoopers
for a successful review,
as well as satisfying the
financial controls set by
the Securities Exchange
Commission.
• Established a global staff
training program
covering internal
procedures to mitigate
risks, outlining the
benefits to the team,
resulting in good
reputation for the firm.
GOLDMAN SACHS
APRIL 1999 – OCTOBER
2010
Senior Analyst
• Monitored and resolved
issues pertaining to the
daily performance of
critical applications by
using various software
tools in order to maintain
productivity.
• Recruited, trained new
hires for the IT Analyst
positions for global
monitoring of critical
applications. Recognized
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for success in selecting
and implementing skills
with proven ability to
manage and motivate
large technology teams of
on-shore and off-shore
resources
• Conducted periodic
analysis on critical
systems in order to
evaluate peak
performance, measure
maintenance windows,
quantify end of life, and
report status to
management.
BELLCORE (BELL
COMMUNICATIONS
RESEARCH)
NOVEMBER 1995 –
APRIL 1999
Systems Engineer
• Applied focused
knowledge to conduct
routine software
maintenance and
diagnostic issues with
vendors on critical
platforms such as UNIX,
SUN, Solaris, HP,
UNISYS, and IBM
mainframes.
• As a team leader, fostered
working as a team, by
ensuring all members are
abreast of internal
procedures, and customer
relations, leading to a
successful reputation for
the department.
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COUNTRYWIDE
FUNDING
SEPTEMBER 1993 –
NOVEMBER 1995
PRODUCTION
SUPPORT ANALYST
• Banking professional
implementing customer
service by applying loan
officer, loan processor,
and customer service
skills on a fast-paced,
high pressured work
environment.
• Strengths include
analyzing trends,
applying wisdom and
organizational skills with
attention to detail.
Engaged in research and
design including testing,
implementation, and post
–implementation.
As a corporate citizen and
CORPORATE CITIZEN
team player able to
incorporate technical and
communication skills to drive
diversity in the workplace
strengthening the firm’s
reputation.
HISPANIC NETWORK
APRIL 1999 – PRESENT
• A Steering Committee
member overseeing 800
plus members, helping
them become well
rounded in the firm,
networking with other
division branches, and
engaging on diversity
events.
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• Interviewing guest
speakers such as
managing directors and
instrumental in the guest
appearance of speaker
Goldman Sachs CIO
Martin Chavez for the
Technology Hispanic
Latin Network closing
event held in 2013.
DISABILITY NETWORK
APRIL 1999 – PRESENT
• Disability Network – a
volunteer to advocate a
cure for various
disabilities including
Autism, MS, Lupus,
Cancer by raising
awareness and helping
drive the success of
charitable events. This
activity included leading
the preparation,
advocating the
communication and
relating the success of the
event.
COMPUTER CAREER
EDUCATION
INSTITUTE,
CALIFORNIA
Graduated with honors
(Dean’s List) as a Micro
Computer Operator
AMERICAN SCHOOL OF
MORTGAGE,
CALIFORNIA
Certification as a Loan
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Officer/Loan Processor
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