hugo U. lujan

RISK OFFICER

Global IT Analyst Professional with Risk Management experience mitigating risk to protect the reputation of the

firm. Proven ability to identify risk opportunities and develop strategies that can be enforced by implementing

tighter controls that will increase value and brand visibility.

• Excel

• MSWord

• •

PowerPoint UNIX

• •

SOX Recertification ISO 9000

• •

BCP – Business Spanish – Read,

Continuity Planning Write, & Speak fluently

• •

Project Management Business Analyst

• •

MS SQL Autosys Job

Scheduling

GOLDMAN SACHS

EXPERIENCE

OCTOBER 2010 –

PRESENT

Risk Officer

Spearheaded a mission

critical project known as IPM

– Infrastructure Privilege

Management

• Mitigated the access of

high level users with

super user, system

administrator, and

management permissions

to critical applications.

As a result of this

finding, a quarterly

recertification program

was put in place using

Excel, PowerPoint, and

firm software programs.

• Launched, monitored,

and collected evidence

that was presented to

external auditors such as

PricewaterhouseCoopers

for a successful review,

as well as satisfying the

financial controls set by

the Securities Exchange

Commission.

• Established a global staff

training program

covering internal

procedures to mitigate

risks, outlining the

benefits to the team,

resulting in good

reputation for the firm.

GOLDMAN SACHS

APRIL 1999 – OCTOBER

2010

Senior Analyst

• Monitored and resolved

issues pertaining to the

daily performance of

critical applications by

using various software

tools in order to maintain

productivity.

• Recruited, trained new

hires for the IT Analyst

positions for global

monitoring of critical

applications. Recognized

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for success in selecting

and implementing skills

with proven ability to

manage and motivate

large technology teams of

on-shore and off-shore

resources

• Conducted periodic

analysis on critical

systems in order to

evaluate peak

performance, measure

maintenance windows,

quantify end of life, and

report status to

management.

BELLCORE (BELL

COMMUNICATIONS

RESEARCH)

NOVEMBER 1995 –

APRIL 1999

Systems Engineer

• Applied focused

knowledge to conduct

routine software

maintenance and

diagnostic issues with

vendors on critical

platforms such as UNIX,

SUN, Solaris, HP,

UNISYS, and IBM

mainframes.

• As a team leader, fostered

working as a team, by

ensuring all members are

abreast of internal

procedures, and customer

relations, leading to a

successful reputation for

the department.

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COUNTRYWIDE

FUNDING

SEPTEMBER 1993 –

NOVEMBER 1995

PRODUCTION

SUPPORT ANALYST

• Banking professional

implementing customer

service by applying loan

officer, loan processor,

and customer service

skills on a fast-paced,

high pressured work

environment.

• Strengths include

analyzing trends,

applying wisdom and

organizational skills with

attention to detail.

Engaged in research and

design including testing,

implementation, and post

–implementation.

As a corporate citizen and

CORPORATE CITIZEN

team player able to

incorporate technical and

communication skills to drive

diversity in the workplace

strengthening the firm’s

reputation.

HISPANIC NETWORK

APRIL 1999 – PRESENT

• A Steering Committee

member overseeing 800

plus members, helping

them become well

rounded in the firm,

networking with other

division branches, and

engaging on diversity

events.

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• Interviewing guest

speakers such as

managing directors and

instrumental in the guest

appearance of speaker

Goldman Sachs CIO

Martin Chavez for the

Technology Hispanic

Latin Network closing

event held in 2013.

DISABILITY NETWORK

APRIL 1999 – PRESENT

• Disability Network – a

volunteer to advocate a

cure for various

disabilities including

Autism, MS, Lupus,

Cancer by raising

awareness and helping

drive the success of

charitable events. This

activity included leading

the preparation,

advocating the

communication and

relating the success of the

event.

COMPUTER CAREER

EDUCATION

INSTITUTE,

CALIFORNIA

Graduated with honors

(Dean’s List) as a Micro

Computer Operator

AMERICAN SCHOOL OF

MORTGAGE,

CALIFORNIA

Certification as a Loan

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Officer/Loan Processor

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