Customer Service Manager

Tiffany Rios

*** ******** **** **

Marietta, Georgia 30067

Home: 404-***-****

**************@*****.***

OBJECTIVE:

To obtain a position that will allow me to display my skills, as well as

help me gain knowledge and experience to further my career.

EXPERIENCE:

Georgia Dome Atlanta, GA

Custodian 09/2014-Present

> Maintain a professional image that represents the philosophy of the

Georgia World Congress Center Authority with emphasis upon providing

the highest level of customer service deemed possible.

> Clean floors, glass, mirrors, stainless steel, chromed surfaces,

painted surfaces, plastic surfaces, porcelain, Formica, woodwork, etc.

> Police and clean exit stairwells, loading docks and service streets,

passenger and freight elevators.

> Police and clean restrooms, public areas and inner offices.

> Vacuum and shampoo carpets.

> Maintain equipment by following established procedures.

> Maintain all storage rooms in a clean and orderly manner.

> Notify Custodian Lead or Shift Manager of supplies requiring

replenishment.

> Assist with upkeep of grounds as required.

> Perform other duties, functions, special projects and responsibilities

as assigned by the Custodian Lead, Shift Manager, Housekeeping Manager

and/or Building Services Director.

Finish Line Marietta, GA

Sales Associate 10/2013-03/2014

> Delivered outstanding and prompt customer service.

> Maintained and arranged inventory on the store floor

> Tagged merchandise and set up promotional material and displays

> Maintained a neat and tidy store

> Identified customer needs and directing them to an appropriate product

Atlanta Job Corps Center Atlanta, GA

Student Intern 11/2012-04/2013

> Politely and professionally greet staff, students and visitors.

> Answer phone calls and take messages when managers are unavailable.

Popeyes Bronx, NY

Cashier 08/2010-09/2010

> Responsible for food preparation and order assembly.

> Operated the registrar.

> Maintained the Popeye's brand integrity.

> Clearing tables and helping to keep the restaurant looking clean and

tidy.

> Responsible for upholding the excellent standards of service.

Walkee Doggie Manhattan, NY

Dog Walker 07/2007-09/2007

> Responsible for dog walking,

> Provided fresh water and food for pets.

> Performed some minimal home tasks like bringing in mail & packages,

putting out the trash, alternating lights, and watering plants.

EDUCATION

Atlanta Job Corps Center Atlanta, GA

> Office and Administration diploma 07/2012-

04/2013

. OPAC Certification

. Microsoft Word Certification

. Basic Calculator Math Certification

. Alpha and Numeric Filing Certification

> Penn Foster High School Diploma

11/2012-04/2013

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