Customer Service Rep

Jason G Hyman

**** ******* **. #**

Durham, NC 27707

Phone: 919-***-****

E-Mail: *********@*****.***

Summary

To obtain a position that will allow me to maximize my customer service and data entry skills while maturing within a company.

Results oriented, high energy, hands on professional and great at taking directions. Passionate in training, listening, and, able to adapt to any situation. Thorough knowledge in customer service and telecommunications Skilled in handling customer inquiries and issues. Excellent written and communication skills with an eye for detail. Strategic-relationships/partnership-building skills - listen attentively, solve problems creatively, and use tact and diplomacy to find common ground and achieve win-win outcomes. An unwavering commitment to customer service, with the ability to build productive relationships, resolve complex issues and win customer loyalty.

Accomplishments

Met and exceeded team goals as well as personal goals.

Use of various techniques to attract business.

Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.

Resolved an average of 500 inquiries in any given week and consistently met performance benchmarks in all areas (speed, accuracy, volume).

Experience

Chipotle Mexican Grill

December 2, 2013 to Present

Prep Cook/Grill

May 2012 to December 2012

MWR Annapolis Naval Base Annapolis, MD

Recreation Assistant

August 2010 to April 2012

U-Haul Moving and Storage Raleigh, N.C.

Reservations Manager

June 2008 to October 2009

Aviation Institute of Maintenance Virginia Beach, VA

Admissions Officer

Education

2013 Wake Tech Raleigh, NC

Bio Works

2004 Morgan State University Baltimore, MD

Business Marketing

2000 Warren County High School Raleigh, NC

High School Diploma

Contact this candidate