Customer Service High School

MALLARI SZWEDA

Oshkosh, WI

920-***-****

**************@*****.***

OBJECTIVE Looking to contribute my unique skillset and experience to achieve greater team

efficiency and productivity as we work to provide a memorable customer service

experience.

QUALIFICATIONS • Almost 3 years working in customer service and providing continued satisfaction.

• Dedicated to spending the time to learn new skills and grow with the company.

• Willing to step up and take on additional tasks and projects.

• Ability to work well in a team or independently.

• Works efficiently in a high stress, fast paced work space.

• Driven to building relationships, developing my skills, and expanding my knowledge.

EXPERIENCE JOHNNY ROCKETS May 2011 – Present

Server and Hostess

• Greet and seat guests promptly as they enter the restaurant.

• Provide great service and entertainment while working in a fast paced environment.

• Work together with teammembers to clean, restock, and shut down the restaurant

after close.

• Experienced handling situations with a variety of guests and working to provide

them with the best customer experience and ultimate satisfaction.

MCDONALDS October 2011 – March 2014

Cashier

• Operated front desk where I greeted customers, took orders, and handled money.

• Maintained customer satisfaction throughout all circumstances.

• Served customers our highest quality food in a timely manner.

• Catered to all customer needs.

• Took on additional tasks to keep the restaurant running smoothly.

• Looked for ways to go above and beyond my job description by:

• Making sure customers were satisfied.

• Helping out in different areas of the restaurant.

• Cleaning and maintaining the dining environment.

• Assisting my teammembers when they became busy.

EDUCATION OSHKOSH WEST HIGH SCHOOL

General Studies

Graduated January 2014

REFERENCES Professional and personal references available upon request.

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