Human Resources Sales

Stacy Gonzalez, PHR

**** ***** ******* ********, ** 49441

832-***-****/*****.**********@*****.***

Summary of Qualifications

. Leadership, Human Resources, Recruiting, Training, and Sales

experience in Hospitality, Corporate, Manufacturing, Education,

Security and Staffing environments.

. Repeatedly selected for leadership positions based on organizational

skills, knowledge, and professionalism.

Professional Experience

Front of the House 2014 to 2014

Osteria Langhe Chicago, IL

Professional service at a new Northern Piedmont Italian restaurant

named top ten new restaurants for 2014.

Contract Recruiter 2013 to 2014

Sutherland Global Solutions Rochester, NY

Recruited work at home customer and technical service professionals

for clients including AT&T, 1-800-Flowers and Time Warner.

HRIS Administrator 2013 to 2013

Bureau Veritas Houston,

Texas

In development to convert to Project Manager and HRIS Manger

responsible for Security Management of all relevant ADP Systems during

implementation including payroll, recruiting and benefits.

. Process improvement documentation lead.

Sr. Corporate Recruiter 2010 to

2013

Toshiba International Corporation Houston,

Texas

. Identified staffing needs and developed recruitment strategy to meet

demands.

. Recruited for positions including (but not limited to) Corporate

Executives, Information Systems, Project Management, Engineering, R&D,

Field Service, Accounting, Legal, Technical Sales, Supply Chain,

Operations, Human Resources, Marketing, and Manufacturing.

. Coached managers on hiring process and decisions including experience,

soft skills, market salary and "fit" for the organizational goals.

. Leveraged various resources to source qualified candidates, including

internet, ATS, universities, social recruiting, and search firms.

. Developed position descriptions, specific emphasis on supporting the

start-up of new strategic business units

. Conducted thorough interviews including standard and behavioral

techniques

. Trained all relevant incoming HR personal (Generalists, Assistants,

Coordinators) on recruiting process to include the ATS, sourcing,

dispositioning applicants, selection, offer letter drafting,

negotiating salaries, relocation and other terms and conditions, pre-

employment process including initiating background screens, on-

boarding and all other related steps in the full cycle recruiting

process

. Indirectly managed three interns (separate timeframes) and currently a

temporary to hire Recruiting Assistant; directed the majority of

projects and day to day functions and duties; developed training

materials and learning objectives.

. Developed and managed entry-level college leadership development

programs and internship programs.

. Conducted pre-employment requirements and on-boarding steps, including

1st day orientation

. Managed relocation program in cost-effective manner.

. Assisted legal team with visa and permanent residency process.

. Site Administrator and/or primary contact for applicant tracking

system, back ground screens, drug screens, relocation provider, etc.

Selected Achievements

* Average hires of 75-100 per year; vast majority additions rather

than replacements

* Partnered with the Industrial Division HR Manager to expand the

engineering rotation program to a robust leadership development

program with three paths in Engineering, Operations and Technical

Sales

* Improved efficiency of ATS by suggesting and creating qualifying

questionnaires

* Effectively streamlined staffing agency vendor list in 2010 and

2011 and negotiated new or reworked existing contracts; reduced

staffing agency usage 25% for TIC overall in 2012

Career Services Representative 2009 to

2010

Corinthian Colleges, Inc.

Houston, Texas

. Develop relationships with employers to facilitate student placement

upon graduation from Technology, Allied Health and Trades programs

. Identify job opportunities for graduates via online searches, phone

calls, newspaper ads, personal contacts and professional social

networking

. Mentor and assist the professional development of students by

conducting workshops, resume building, etiquette guidance and

interview practice

Selected Achievements

* Repeatedly earned bonus above salary for achieving monthly

placement goals

* Awarded Career Services Employee of the Month for November

Area Recruiter 2008 to 2009

Securitas Security, USA

Chicago, Illinois

. Managed the Full Cycle Recruiting process for the Greater Chicago area

at the largest privately held international security firm.

. Recruited and hired Security Officers, Lead Officers, Administrative

Assistants, Account Managers and Branch Managers; over 300 hires

total.

. Utilized conventional and innovative recruiting methods including

reaching out to the Veteran's Association and Illinois Department of

Employment Services, regional career fairs, job boards such as Monster

and Career Builder, and networking sites such as LinkedIn.

. Attended multiple client meetings to assess hiring needs, design

profiles and address any previous hiring challenges.

. Effectively communicated with Human Resource Managers, Branch Managers

and Scheduling Managers to create a system to accurately reflect and

fill employment openings.

. Mined an HRM database, reviewed applications, called qualified

candidates, conducted a structured interview, made detailed employment

offers and followed up with Site Supervisors, Branch Managers and

Clients when applicable.

. Explained overview of various benefits packages during employment

offer; trained in detailed benefits packages information and open

enrollment explanation.

. Conducted thorough background procedure including Felony and

Misdemeanor criminal checks, drugs screens, Permanent Employee

Registration Card (PERC) applications, Motor Vehicle Report, and

credit check; compiled and completed employee files.

. Qualified to teach the PERC licensing course required by the state of

Illinois to become a Security Professional.

. Participated in and/or led group projects including PERC renewals,

employee and client file auditing, turnover and retention statics

queried from SAFES CRM software and Account Profile spreadsheets.

Selected Achievements

* Measurably increased employee and client satisfaction by

streamlining the recruitment process through improved job matching

and an expedited hiring timeline (offer date to start date

decreased from three weeks+ to ten- fourteen days including all

background requirements).

* Decreased turnover 12% from 2008 to 2009.

* Successfully led projects to complete the first Account Profile

portfolio for the Chicago/Suburban area's 125+ clients and a

monthly turnover and retention report for the area's 2000+

employees.

Business Development Specialist 2007 to

2008

The BECO Group-Financial Temps, Lab Temps, Sierra ITS

Chicago, Illinois

. Researched potential business via the Internet, CRM database and by

building relationships with current clients.

. Trained teams to conduct research projects related to developing the

client database.

. Assisted in training incoming sales personnel to set and achieve

goals in an efficient and timely manner.

. Executed full cycle order process from cold calling to successfully

placing employees in many Chicagoland businesses.

. Developed resume database by searching for qualified resumes and

coding candidates for database efficiency.

Selected Achievement

* Led Sales Team in production and closings for the first seven

months of employment before being promoted to an independent

position as a Business Development Specialist

Human Resources Internship 2006 to 2006

Amway Grand Plaza Hotel, Human Resources Grand

Rapids, Michigan

. Worked directly with Employment Manager; assisting with recruitment,

interviewing, and training responsibilities.

. Met with department managers to recommend competency-based placement

for candidates interviewed.

. Utilized Abra HRM database software to record and track potential and

present employees.

Selected Achievement

* Received an "A" on the evaluation completed by the Employment

Manager

Education and Certifications

HR Certification Institute

Professional in Human Resources (PHR) Certification

Rice University

Certificate of Achievement, Professional Human Resources Development

Baker College

Bachelor of Arts in Business Administration, HR Concentration; Deans

List

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