Customer Service Assistant

P.O. BOX ****** ORLANDO, FLORIDA *****

407-***-****

***************@*****.***

CRYSTAL L MORRISON

OBJECTIVE

Excellent time management skills with proven ability to work independently and quickly prioritize, coordinate and consolidate tasks. Successful in closing business deals, working with owners, building management. I have 10 plus years experience in customer service relations and developing long term relationships with clients, accounts receivable and payable, data entry, very knowledgeable with computers and Software’s (Microsoft Office, Excel, Word, PowerPoint and Outlook).

FUNCTIONAL SUMMARY

I am seeking a Real Estate Assistant, Leasing Assistant, Property Assistant or Manager Position. I am committed to providing extraordinary customer service, creative problem solver, able to think logically and pay close attention to detail. Ability to work under pressure in a fast paced environment, good communicator, proficient at gathering user requirements, customizing database solutions as per need and the ability to earn fast and retain the knowledge for the field as needed.

EMPLOYMENT

* 2013-Present (Seasonal Job), H&R Block 8881 West Colonial Drive Ocoee, Florida 407-***-****

-Job Title: Tax Advisor

-Duties: Front desk receptionist, appointment setting and thank you calls, connect calls, filing paperwork in secure filing cabinets, greeting clients, doing end of day reports and making end of day bank deposits, some marketing at conventions and doing accrual tax returns for H&R Block clients.

-This is a seasonal job from January 1st to April 17th; I make my own schedule every season. This job will never interfere with any other employer.

Achievement Awards:

-Team Player & Marketing Awards 2014

* 2006-2014, High-End Cleaning Services, PO Box 680001 Orlando, Florida 32868 407-***-****

-Job Title: Owner

- Sole Proprietor Owner

Duties: Scheduling, inbound and outbound calls to clients, filing paperwork, account receivable and payable, payroll, meeting with clients and marketing.

Achievement Awards:

GEM Bidding & Estimating Principals 02/25/2009

* 2014-Present, I am also an Notary Public for the State of Florida, License Notary Public

- Will notarize documents or paperwork as needed for my employer.

- My commission expires on April 27, 2018

- Commission# FF 116675

TRAINING WORKCOURSE

High School Diploma, Sales Pre-License FREC I 63 hours, Notary On-Line Interactive Program, Preparation and Planning

3: Deductions 2014, 1040preparation and Planning 2: Gross Income 2014, E-File 2011, Bank Agency Training 2014, Sample Income Tax Course, Your path to Learning- The Compass Learning Management System, Ethics- Emphasizing EITC Due Diligence WBT 2013 and 2014, E- Signature 2013and NTP Knowledge Check: Pre- Second Peak Training.

REFERENCES

George McGriff 407-***-****

Jessie & Betty Burkes 407-***-****

Trishicka Bush 407-***-****

Melvia Washington 407-***-****

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