Customer Service Sales

Stephanie Costello

Project Coordinator/ Research Analyst - Sales

Las Vegas, NV

*********.**********@*****.*** - 651-***-****

Motivated, personable professional that works well under pressure. Diplomatic and tactful with professionals

and non-professionals at all levels. Accustomed to handling numerous amounts of phone calls with various

types of people. Demonstrated strong communication and motivational skills as a team lead at NCO Financial

Group.

Flexible and versatile - able to maintain a sense of humor under pressure. Poised and competent with

demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent

team-building skills.

WORK EXPERIENCE

Project Coordinator/ Research Analyst - Sales

KELLY SERVICES/BLUECROSS BLUESHEILD MN - Eagan, MN - November 2012 to December 2013

Learning Lab Agent

BLUESTEM BRANDS - Eden Prairie, MN - December 2011 to November 2012

Learning Lab Agent

KELLY SERVICES - Bloomington, MN - August 2011 to December 2011

Team Lead/Customer Service Agent

NCO FINACIAL GROUP - Mendota Heights, MN - July 2010 to April 2011

Team Lead/Customer Service Agent

MASTERSON PERSONELL - Bloomington, MN - March 2010 to April 2010

EDUCATION

High School Diploma

WHITE BEAR LAKE HIGH SCHOOL SOUTH CAMPUS - White Bear Lake, MN

2008

ADDITIONAL INFORMATION

Skills Summary

Project Management

Report Preparation

Written Correspondence

General Office Skills

Interpersonal skills

Innovated/Creative

Word

Outlook

PowerPoint

Access

Excel

Publisher

Visio

Scheduling

Professional Presentations

AVAYA Phone System

GAD Phone System

Problem Solving skills

Organization Skills

Customer Service

Sales

Contact this candidate